Frontline Customer Experience Part time I Bedok I SGD11.5 per ho at Decathlon Singapore
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

29 Sep, 25

Salary

11.0

Posted On

30 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Retail Industry

Description

Ready to play ?
We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you’re smashing goals or conquering the great outdoors, Decathlon’s got your back – because winning is our favorite sport!

What is our culture like ?

  • Where decisions spark High-fives :

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs!

Our game plan? Preserving the world together!

  • Your career touchdowns :

At Decathlon, we’re not just talking about career growth – it’s a wild ride! Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure!

  • Live for sports ? Now do it for a living :

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations!
The Customer Experience Officer is usually the first & last point of contact in retail store. He/she represent the first image to our users/customers and is responsible to ensure their in-store satisfaction.

WHO WE ARE LOOKING FOR;

  • People who are VITAL in their daily activities.
  • People who are CUSTOMER-CENTRIC with strong Sense of Service and the willingness to want to help others.
  • People who are RESPONSIBLE, self-motivated & adaptable in the field of a fast paced and changing environment.
  • People who are Digitally minded & BUSINESS-CENTRIC with an entrepreneurial spirit.
  • Sports Lover and Sports Passionate.
Responsibilities
  • I satisfy my users/customers by providing sincere services to meet their needs, respecting our satisfy or satisfy policy
  • I represent the first & last in-store image of our company, therefore, I need to be professional at managing customer’s demands and expectation
  • I ensure that our users/customers have a seamless checkout experience
  • I manage and optimize back-end cash floats and balances
  • I actively manage click and collect services in retail store
  • I assure the safety of my teammates and users/customers at my work place
  • I share my sport passion and positive energy with my users/customers locally
  • I take initiative for my training and development
  • I am responsible for satisfying my users/customers enquiries via email and call
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