YOUR KEY RESPONSIBILITIES:

Technology Transformation

• Collaborate with a diverse group of Technology Consultants on transformation projects across various domains, including Payments, Banking & Credit, Digital & Channels, and Finance & Technology Enabled Delivery.

Client Interaction & Delivery

• Problem solve based on interactions with business leaders to understand their technology challenges and objectives.
• Help tailor solutions that meet client goals and provide measurable benefits.
• Engage with FS clients to understand their business needs, define requirements, and analyse complex processes to implement effective solutions.
• Develop and prioritise change requirements (epics and user stories) and document them.
• Create supporting design documentation such as process maps, decision papers, customer journey artefacts, and business cases.
• Act as an intermediary between business and technology stakeholders to align project outcomes with technology/business strategy.
• Contribute to the delivery of technology assessments, strategy development, and project execution.
• Uphold high delivery standards, following industry best practices.
• Work with Product Owners and scrum team members to drive requirements (user stories) through the full delivery lifecycle (design, build, test, and deploy).
• Prepare, review, and analyse testing/test phase outputs such as test scenarios and defect triage.

Business Development Support

• Help identify potential opportunities and contribute to proposals for tech strategy services.
• Assist in building and nurturing client relationships to ensure satisfaction.

Learning and Growth

• Gain knowledge from tech delivery experts and contribute to internal knowledge bases.
• Lead the creation of thought leadership materials under guidance.
• Stay abreast of the latest industry trends to drive innovation in the company.
• Mentor and support team members, fostering a culture of continuous learning and development.

Cross-Practice Collaboration

• Join forces with other practice areas to support comprehensive client solutions.

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, or a related field.
• Eagerness to pursue relevant professional certifications (Agile, PM. Technology Certifications).