Reporting to the Hardware Manager, with daily assignment of either working on the sales floor or at the check-out, responsibilities for this position include the following:

• To come to work with a positive, professional approach and attitude.
• To be dependable for all scheduled shifts.
• To provide excellent customer service by building trusted relationships with customers through knowledge, guidance and support in a manner which will promote the sale of merchandise and meet the needs, requirements and expectations of the customer.
• To perform general housekeeping duties and adhering to merchandising standards
• To perform carryout services for customers as requested.
• To stock shelves and display areas with merchandise and ensure proper pricing labels are applied.
• To advise the Hardware Manager of special or out-of-stock merchandise requested by customers.
• To resolve minor complaints in accordance with general sales policy and to refer more serious complaints to the appropriate personnel.
• To operate the point-of-sale system and prepare daily reconciliation as assigned.
• To process customer returns up to the amount designated by management.
• To maintain a constant alert against the unauthorized removal of merchandise.
• Under the direction of management, to aid in training team members in the general operation of assigned sections.
• To perform inventory counts.
• To be familiar with and adhere to Saskatoon Co-op policies and procedures.
• Other duties as assigned.

QUALIFICATIONS

• Applicants must be strongly service-oriented and motivated, and capable of serving and assisting customers in a courteous and efficient manner.
• Applicants must be prepared to increase product knowledge and improve selling techniques through special courses, product clinics and training sessions.
• Applicants must possess sufficient experience of Hardware and Building materials to effectively operate in all areas of the department.
• Applicants must possess specialized knowledge and a minimum of two years’ experience in one or more of the following areas: plumbing, electrical, heating, paint, or tools.
• Must have the demonstrated ability to fulfill physical job requirements including: lifting and carrying of 50-75 lbs of force occasionally, 10-20 lbs of force constantly, and the ability to climb ladders.
• Estimating experience will be considered an asset.
• Must be able to work mornings, afternoons, evenings, and weekends .
• a combination of relevant education and experience may be considered.

• To come to work with a positive, professional approach and attitude.
• To be dependable for all scheduled shifts.
• To provide excellent customer service by building trusted relationships with customers through knowledge, guidance and support in a manner which will promote the sale of merchandise and meet the needs, requirements and expectations of the customer.
• To perform general housekeeping duties and adhering to merchandising standards
• To perform carryout services for customers as requested.
• To stock shelves and display areas with merchandise and ensure proper pricing labels are applied.
• To advise the Hardware Manager of special or out-of-stock merchandise requested by customers.
• To resolve minor complaints in accordance with general sales policy and to refer more serious complaints to the appropriate personnel.
• To operate the point-of-sale system and prepare daily reconciliation as assigned.
• To process customer returns up to the amount designated by management.
• To maintain a constant alert against the unauthorized removal of merchandise.
• Under the direction of management, to aid in training team members in the general operation of assigned sections.
• To perform inventory counts.
• To be familiar with and adhere to Saskatoon Co-op policies and procedures.
• Other duties as assigned