FT Retail Floor Supervisor, Birch Run, MI at Kontoor Brands, Inc.

Birch Run, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

18.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Sales, Customer Service, Coaching, Time Management, Communication, Problem Solving, Visual Merchandising, Team Leadership, Operational Excellence, Labor Management, Sales Goals, Customer Engagement, Feedback, Safety, Diversity, Sustainability

Industry

Retail Apparel and Fashion

Description

Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: Key Responsibilities: Sales and Supervision: Assists in maximizing store sales and achieving store sales goals. Monitors sales progress and results against key targets. Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement. Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager. Brand Experience/Customer Service: Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Ensures that store team is engaging with each customer to create an authentic brand experience. Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience. Coaching Team: Provides coaching to the store team in the core areas of customer engagement and sales results. Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success. Operations, Loss Prevention, and Safety: Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager. Delegates tasks to associates as needed to maintain operational excellence. Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources. Visual Merchandising: Ensures visual merchandising standards for the store are maintained. Regularly communicates any associate concerns directly to the Store Manager. Supports the Open-Door Policy. Store Culture Models' behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment. Embeds company purpose, mission, and values into team. Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities. Creates a highly engaged, performance-driven culture. Job Requirements: Minimum of two years of retail sales experience preferred. Must be 18 years of age or older. Excellent communication and time-management skills. Proven ability to multi-task. Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. Results-oriented problem solver with a n analytical mindset. Proficient computer skills preferred. Open availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays. Essential Functions: Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.). Ability to stand during scheduled shifts for up to 8 hours. Walking and moving to assist customers, retrieve merchandise and recover the store. Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally. Ability to push/pull full racks of merchandise for restocking the store. Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness. Manual labor is required occasionally to assemble displays and/or rearrange the store layout. Vision to accurately read labels, assist customers, and tasks that require attention to detail. Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order. Pay and Benefits: Compensation Range: $15.00-$18.00 / hour in all states except New York and Colorado, the compensation range is $17-$20/hour. 401(k) with company matching Health insurance Flexible spending account Dental insurance Vision insurance Family planning Mental health benefits Employee assistance program Life and AD&D insurance Employee discounts Flexible schedule Paid time off Parental leave Retirement plan Tuition reimbursement Job Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents. Kontoor Brands, Inc. Kontoor Brands is a lifestyle apparel company with a strong established global footprint. We operate in more than 50 countries, with corporate offices in the United States, Europe and Asia, as well as internal manufacturing facilities located in the Western Hemisphere. This is an exciting time to be a part of Kontoor Brands globally, as we are focused on leveraging our global platform to drive brand growth and are committed to further geographic expansion. Kontoor Brands, Inc. Diversity Vision Statement Kontoor Brands is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Kontoor Brands is enhanced through initiatives that promote diversity throughout Kontoor Brands around the world. Kontoor Brands is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. __________________________________________________________ **Current Kontoor Brands Employees CLICK HERE TO APPLY! __________________________________________________________ At Kontoor Brands, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Kontoor will never request personal data and sensitive information during the application phase. Interviews are never conducted through messaging apps or other calling services. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. If you have any questions about an open position at Kontoor, please contact us at careers@kontoorbrands.com

Responsibilities

The Retail Floor Supervisor assists in maximizing store sales and achieving sales goals while ensuring excellence in customer service. They lead the store team in customer engagement and operational excellence, providing coaching and feedback to associates.