FTS Representative at PPG Industries

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Quality Control, Reporting, Coating Application, Customer Satisfaction, Safety Compliance, Complaint Handling, PC Literacy, Internet Communication

Industry

Paint;Coating;and Adhesive Manufacturing

Description

As an FTS Representative, to provide technical support and assistance, and to maintain records of the actual conditions and application standards witnessed on site. To establish and to report whether Sigma Coatings products and systems are applied following the specified standards and recommended procedures, to protect Sigma Coatings against claims and complaints, whilst enhancing customer satisfaction. Key Responsibilities 1.Ensure that the guidelines, as provided by FTS BU MPC are followed. 2.To keep accurate and detailed records of the projects and have the information correctly transferred to the right standard reporting forms in time, to ensure that Sigma Alon interests are protected. 3. To attend the assigned projects and conduct job. 4. In case of any deviation of the specified standards which may or could be the cause of a claim or complaint, immediately inform the responsible FTS Manager providing all relevant information. 5. To give technical assistance to all parties involved on site (i.e. yard, contractor/sub-contractor, and any other user of our products) in respect to our products. 6. To keep updated on the Sigma Coatings products and systems and use this to the benefit of Sigma. 7. To pass on any relevant information of the Sigma Coatings or competitors’ products to the National FTS Manager or FTS Manager BU MPC (Central Office). 8. To be aware of the content of the Material Safety Data Sheets and be familiar with the local safety rules and regulations and follow them. 9.To handle complaints carefully and in such a way that his/her actions and verbal or written reports/comments do not result in commitment or assumption of responsibility that is outside of his/her authorities, which could result in Sigma Coatings being held liable. 10.In case of complaint (potential claim) the responsible FTS Manager must be informed(involved) immediately. Qualifications 1. High school/Polytechnic School/Ship-officer or seaman qualification or similar. 2. Marine/Yard/PC or Contractor experience with a coating background. 3. PC literate and internet communication If you are someone who wants to lead change and enjoys working with a team, apply today! About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email recruiting@ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. PPG is the world’s leading coatings company, serving more industries than any of our competitors. From automobiles and jetliners to wind turbine blades, and from ocean-going vessels and water tanks to family homes, our coatings and specialty materials help our customers protect, enhance and beautify valued assets. As part of our team, you’ll have access to world-class customers, industry experts, the best and brightest colleagues, and leading-edge technology.

Responsibilities

Provide technical support and monitor the application of Sigma Coatings products on site to ensure adherence to specified standards. Maintain detailed project records and handle customer complaints to protect the company from claims.