Fulfillment Associate at Crafty

Carol Stream, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

20.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse operations, Inventory management, Inbound processing, Outbound processing, Fulfillment, Warehouse equipment operation, Pallet jack operation, Forklift operation, Warehouse management systems, Google Suite, E-commerce, Shopify, Shipstation, Parcel shipping, LTL shipping, Communication

Industry

Food and Beverage Services

Description

The Role Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our [market] market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy. This is an in person role located at our Carol Stream, IL, fulfillment center. Required Attributes Resilient — Quickly adapts to change and maintains a positive attitude to ensure ongoing success. Collaborative — Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success. Partners with peers in different functions within the fulfillment center. Effective Communicator — Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions. Problem Solver — Surfaces and articulates basic problems and explores solutions within existing work projects. Detail-Oriented — Maintains a high level of accuracy in all fulfillment tasks, from product processing and inventory counts to labeling and order verification, ensuring quality is never sacrificed for speed. Reliable — Demonstrates consistent attendance, punctuality, and follow-through on assigned tasks, contributing to a dependable team environment where operational targets are met shift over shift. Ideal Experience Experience in warehouse roles such as inbound, outbound, inventory, fulfillment Experience utilizing warehouse equipment such as pallet jacks and fork lifts Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities Food and beverage industry experience Parcel and LTL shipping experience Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply. Role Goals Goal #1 — Inventory Accuracy: The Fulfillment Associate will achieve an inventory audit score at or above 98.5%, as measured by weekly inventory audits reviewed monthly, to ensure accurate product processing through the fulfillment center and support Crafty's 2026 Market Profit goal of $23.6M. Goal #2 — Fulfillment Accuracy: The Fulfillment Associate will maintain a hard error percentage of 2% or lower, as measured by quality investigation performance reporting in Tableau reviewed monthly, to ensure fulfillment accuracy and support Crafty's 2026 Market Profit goal of $23.6M. Goal #3 — Units Per Hour (UPH): The Fulfillment Associate will demonstrate consistent month-over-month improvement in Units Per Hour (UPH) by focusing on efficiency, time on task, and the active application of coaching and feedback from their manager, as measured by inbound and outbound units processed relative to labor hours reviewed monthly, to support Crafty's 2026 Market Profit goal of $23.6M. What we offer: Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. Our compensation amount for this role is targeted at $20 per hour in Carol Stream, IL. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

Responsibilities

The Fulfillment Associate supports inbound, outbound, inventory, and fulfillment operations to ensure efficient and accurate product processing. They are responsible for maintaining high inventory accuracy and fulfillment quality while improving units per hour (UPH) performance.