Fulfillment Supervisor at GSP Marketing Technologies

Provo, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

20.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workflow Management, Order Preparation, Packaging, Shipment Processing, Manifesting, Data Analysis, Process Improvement, Communication, Prioritization, Expediting, Reporting, Team Building, Training, Organization, Detail-Oriented, Self-Managing

Industry

Advertising Services

Description

Description Job Summary: Reporting to the Fulfillment Manager, the Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include but are not limited to product fabrication, order preparation, order collation and packaging, and shipment processing and manifesting. This individual will also be responsible for workflow management, and organization for the fulfillment workspace. Duties and Responsibilities: Continued development and management of cohesive workflow process Ensure correct work is flowing through department in an accurate, efficient and timely fashion Communication of production schedule priorities within the department Prioritize, facilitate & expedite all production activities ensuring they are consistent with customer needs (due dates) Ensure accuracy & completeness of reporting tools Monitor collection methods, accuracy and reporting frequency for all metrics and data for improvement Accurate & timely collection and analysis of data used to measure process improvement and workflow management against established department metrics (Daily, weekly, monthly and annually) Continued development and process improvement including but not limited to: Workflow system development Recommendation and development of future automated order picking systems and processes Benchmark & track the latest shipping systems and small package delivery service options with the intent on minimizing freight expense to GSP and our customers Develop and provide regular status updates to the pertinent personnel and senior management Ensure the positive and required interaction between Fulfillment & other departments Refine, communicate, and manage to the department policies and procedures Establish and monitor all training (New and existing) activities for the department Requirements Qualifications, Skills, Abilities and Competencies: Highly organized and detail-oriented Motivated by excellence and is results driven Give and take instruction and work with minimal supervision Self-motivating and self-managing Excellent English verbal and written communication skills Manage large workloads, and maintain high quality and accuracy of work Meet deadlines and mitigate disruptions to work flow Proficient in math such as arithmetic, fractions and percentages Able to lift a minimum of 50 lbs Work scheduled mandatory weekends and overtime Build effective relationships and build an effective team Work well with a team and contribute positively to GSP culture Physical demands: PC/Keyboard: Working on computers, using keyboards and viewing screens Standing: Standing for entire assigned shift Lifting: Raising or lowering an object from one level to another (Includes upward pulling) of up to 50 lbs Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Reaching: Extending hand(s) and arm(s) in any direction. Talking: Verbal communication including giving instruction and exchanging information with necessary detail and delivery Hearing: Communication including listening to people convey instructions or conversation, and distinguishing noises from machines and within the plant

Responsibilities

The Fulfillment Supervisor manages all fulfillment activities, including fabrication, order preparation, packaging, and shipment processing, while reporting to the Fulfillment Manager. This role is also responsible for workflow management, workspace organization, and ensuring efficient and timely production flow.