Fulfillment Team Lead at Millennium Print Group

Cary, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Organization, Problem Solving, Microsoft Office, Warehouse Systems, Manufacturing Systems, Safety Practices, Quality Control, Continuous Improvement

Industry

Printing Services

Description

Join the Leader in Trading Card Manufacturing At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry. Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started. Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact. Click here to review our Privacy Notice for applicants. Click here to review our applicant Privacy Notice for SMS Texting and Terms of Service. Fulfillment Team Lead Join Millennium Print Group as a Fulfillment Team Lead and take a key role in driving daily shipping and receiving execution at our Cary, NC facility. This hands-on leadership position supports fulfillment operations on the floor, provides guidance to team members, and partners closely with supervisors to ensure accuracy, safety, and on-time delivery of products enjoyed by fans around the world. Location: Cary, NC Schedule: Onsite, shift-based fulfillment operations, 12-hour shifts (2-2-3-2 schedule). What You’ll Do Provide advanced day-to-day leadership and direction to fulfillment team members during assigned shifts. Serve as a primary point of contact on the floor for workflow coordination, issue resolution, and escalation. Monitor staffing coverage, priorities, and order flow to ensure timely and accurate fulfillment. Partner with Fulfillment Supervisors to troubleshoot operational issues and support performance expectations. Support receiving, inspection, staging, and shipping activities to meet quality and customer requirements. Assist with reporting, timekeeping review, data entry, and operational documentation. Reinforce safety, security, quality, and ISO-compliant practices across fulfillment operations. Support continuous improvement efforts and process enhancements within the department. What You’ll Bring High school diploma or equivalent required. 4+ years of experience in fulfillment, warehousing, logistics, or manufacturing environments. Demonstrated experience leading work on the floor (Team Lead, Senior Associate, or equivalent). Strong communication, organization, and problem-solving skills. Working knowledge of Microsoft Office and warehouse or manufacturing systems. Ability to manage shifting priorities in a fast-paced, production-driven environment. How You Will Be Successful Dedicated to Quality and Safety: You ensure work is done accurately, safely, and consistently. Building Relationships: You collaborate effectively with team members and leadership. Integrity and Respect: You lead by example and communicate clearly and professionally. Challenging the Expected: You proactively identify opportunities to improve efficiency and execution. Why Join MPG? Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. MPG offers opportunities to grow your leadership skills in a fast-paced manufacturing environment while supporting products loved globally. Apply today and help keep our fulfillment operations moving. #MillAll What to Expect MPG offers a leading-edge compensation package which includes the following: A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match Health Savings/Flexible Spending Account options Paid time off, including 10 company-paid holidays, plus 1 floating holiday Employee Assistance Program Comprehensive relocation package available for qualified candidates And, much more! Millennium Print Group is an Equal Opportunity Employer The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

The Fulfillment Team Lead will provide leadership and direction to fulfillment team members, ensuring timely and accurate shipping and receiving operations. This role involves monitoring workflow, troubleshooting operational issues, and supporting safety and quality practices.