Manage the day-to-day e-commerce fulfilment operations

* Lead picking and handover to last mile supervisor to ensure all activities are performed effectively and seamlessly.

* Ensure proper arrangement of dark store and stock adequacy.

* Ensure coordination of operations team, commercial team and IT

* Understand, evaluate and problem solve for logistics, operations and other system process hurdles.

* Manage customer service function with in the store.

* Ensure measures are taken to handover goods on-time as per schedule defined by last mile department.

* Proper packing of goods inside delivery crates to avoid damages for customer.

* Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.

* Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.

Qualification, Experience & Skills:

Minimum Qualifications/education

• Bachelor’s degree in E- Commerce or Business Administration

Minimum experience

• 3 – 5 years of professional work experience working in logistics and supply chain
• E-commerce Fulfillment and Last Mile Experience is a plus
• Commercial knowledge preferred

Skills:

• Working knowledge of automated distribution and warehouse systems preferred.
• Good interpersonal skills, driving results in cross-functional team setting
• Target focused (setting, tracking progress & department support as needed)
• Team/collaboration-based approach
• Operational agility and nimbleness to adapt to changing retail environment
• Proficient computer skills – MS Office, SAP, Salesforce, advanced Excel skills
• Excellent Communication and Interpersonal skills

Work Location: In person

Manage the day-to-day e-commerce fulfilment operations

* Lead picking and handover to last mile supervisor to ensure all activities are performed effectively and seamlessly.

* Ensure proper arrangement of dark store and stock adequacy.

* Ensure coordination of operations team, commercial team and IT

* Understand, evaluate and problem solve for logistics, operations and other system process hurdles.

* Manage customer service function with in the store.

* Ensure measures are taken to handover goods on-time as per schedule defined by last mile department.

* Proper packing of goods inside delivery crates to avoid damages for customer.

* Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.

* Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.

Qualification, Experience & Skills:

Minimum Qualifications/education

• Bachelor’s degree in E- Commerce or Business Administration

Minimum experience

• 3 – 5 years of professional work experience working in logistics and supply chain
• E-commerce Fulfillment and Last Mile Experience is a plus
• Commercial knowledge preferred

Skills:

• Working knowledge of automated distribution and warehouse systems preferred.
• Good interpersonal skills, driving results in cross-functional team setting
• Target focused (setting, tracking progress & department support as needed)
• Team/collaboration-based approach
• Operational agility and nimbleness to adapt to changing retail environment
• Proficient computer skills – MS Office, SAP, Salesforce, advanced Excel skills
• Excellent Communication and Interpersonal skills

Work Location: In person