FULFILMENT MANAGER at Zensar Technologies UK Ltd

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Demand Analysis, Supply Management, Pool Management, Evaluation Management, Upskilling Coordination, Reporting, Demand Forecasting, Proactive Hiring, Skill Matrix Management, Repository Management, Stakeholder Communication, Talent Acquisition Coordination

Industry

IT Services and IT Consulting

Description

DEMAND ANALYSIS:- 1. Analysis for active and proactive demands from Business and get understanding of skill matrix, billing, cost and location details along with start date. 2. Available supply to be submitted within 24 hours of Demand creation. 3. Incase of no supply available the Demand to be flashed for external hiring in max 48 hours. 4. Have periodic connect with Delivery Managers to understand and showcase the active evaluation and realized fulfillment for the Week/Month POOL MANAGEMENT- 1. Overall management of associates on bench/upcoming planned releases. 2. Scheduling pool connect with associate on weekly basis and having discussion on all active positions and current evaluation. 3. Manage updated repository of Skill Matrix, Updated profiles and tracking of profile submission at Requisition ID level. 4. Connect with resigned associates and prepare cases for potential retention cases EVALUATION MANAGEMENT– 1. Responsible for scheduling the interview calls on available platforms based on panel/candidate availability. 2. Responsible for following up for detailed technical feedback from panel and managing the feedback in a central repository. 3. Ensuring the feedback are shared with candidates within timeline. 4. Sharing a weekly summary of pending evaluations with respective stakeholders UPSKILLING COORDINATION – 1. Responsible to work closely with Delivery and Training team and understand the skill gaps for each associate. Based on skill gap identified plan out upskilling/cross-skilling for associates. 2. Maintain tracking for all associates for training and scores received. 3. Maintain the scores data in portal. PUBLISHING WEEKLY REPORTS- 1. Updating all reports (Shared/Dashboards/Portals) on daily basis. 2. Weekly reports to be sent to respective Practice stakeholder on current Demand and Supply Analysis 3. Prepare deck reports for discussions with Delivery for resourcing. 4. Creation of BHC projection report for VBU level. 5. Following up with Delivery for potential extension for upcoming auto-deallocation cases. 6. Follow up with Delivery to trace the resignation cases and wherever the replacements are identified. DEMAND FORECAST & PROACTIVE HIRING – 1. Working closely with Vertical Business Units and consolidate the upcoming forecasted demand and work on planning the potential mapping from upcoming releases and proactive joiners. 2. Closely work with Delivery and Talent Acquisition team for building a proactive pipeline based on Demand Forecast. 3. Regular follow-up/Buddy up calls to be done with upcoming joiners to resolve any doubts and help with any detail they may need.

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Responsibilities

This role involves end-to-end fulfillment management, including analyzing business demands, managing the available supply pool, and overseeing the evaluation and upskilling processes for associates. The manager is also responsible for publishing weekly reports and collaborating on demand forecasting with business units.