Do you have SELF-CONFIDENCE in abundance?
Do you LOVE working with people?
Do you have PROMOTIONAL skills, gained in a customer facing environment?
Are you happy working in and helping to lead a TEAM?
Do you love to LEARN continuously?

JOB DESCRIPTION

We are looking for someone above all with self-confidence and excellent customer service and sales skills combined with an ability to work effectively in a team in a fully computerised environment to help maximise our business.
A full time position may be available for someone who can work flexible hours in our multi-award winning beauty salon and day spa in Horsham town centre and cover other branches within our group.
This position would suit someone who has worked in a beauty salon, on a skincare counter, in hospitality or the airline industries and has recent retail sales experience. You must be able to demonstrate at least 5 years of recent customer care experience. We need an excellent team player, willing to learn, able to keep calm under pressure, whilst able to perform on your own initiative too.
KEY RESPONSIBILITIES:- Management of our treatment booking and appointment system; answering the telephone and emails; meeting and greeting clients, ensuring their visit to us exceeds their expectations. Maximising the business.
REQUIRED ATTRIBUTES:- Self-confidence in abundance with a happy disposition. A team player. Responsible and dependable; Hard working and honest; Enjoys meeting clients and has high personal standards; Effective communicator. Must be willing to put the customer first and ensure they receive excellent client care every visit.
ADDITIONAL RESPONSIBILITIES - include helping to grow the business in all areas by helping our teams to meet and exceed their financial targets. Keeping the reception area clean and sparkling and helping with promotional activities and displays.
If you would like to apply for this position, please send your CV and a covering letter stating why you would like to be considered for this crucial job in our team.
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Expected hours: 24 – 40 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Employee mentoring programme
• Employee stock purchase plan
• Health & wellbeing programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Horsham RH12 1HL: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• Guest relations: 5 years (required)
• Beauty Industry: 3 years (preferred)
• Teamwork: 3 years (required)

Location:

• Horsham RH12 1HL (preferred)

Work Location: In person
Reference ID: Front of House Horsha

Please refer the Job description for details