Full-Stack Developer (9-1-1 System & Telephony Services)

at  Versaterm

THE COMPANY

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

THE ROLE

We are looking for an experienced Full-Stack Developer with knowledge of 9-1-1 systems and telephony services to join our growing team. In this role, you will help design, develop, and improve systems that truly make a difference in people’s lives during emergency situations. Your skills will help ensure seamless communication between various software and telephony systems, allowing us to provide reliable services and information to assist first responders, and local communities across North America.

WHAT YOU’LL DO

• Develop, maintain and enhance both front-end and back-end components of 9-1-1 systems and telephony solutions, following industry standards and regulations
• Develop intuitive and responsive interfaces tailored for 9-1-1 operators, dispatchers, and emergency responders, enhancing usability in high-pressure environments
• Experience with integration tools, APIs, and data management
• Manage real-time data to ensure efficient display of emergency information such as call details, location data, and call status
• Work with telephony providers to implement advanced features like VoIP, call routing, and communication management for 9-1-1 call handling systems
• Familiarity with database design and optimization
• Write clear technical documentation for code, systems, and processes for ease of system maintenance
• Work closely with product managers, system architects, and team members to ensure the product meets business goals