Position Responsibilities

• Design, develop, and enhance Virtual Assistant and conversational AI solutions supporting customer servicing experiences.
• Develop scalable applications and APIs using C#, .NET Core, ASP.NET, REST services, and microservices architecture.
• Build and maintain responsive user interfaces using modern front-end technologies such as React.
• Design and deploy cloud-native solutions leveraging Microsoft Azure services.
• Collaborate with product owners, architects, UX designers, and engineering teams to deliver innovative digital solutions.
• Implement CI/CD pipelines, automated testing, DevSecOps practices, and application monitoring.
• Produce technical documentation, integration specifications, and solution designs while contributing to engineering best practices.

Required Qualifications

• 2+ years of software engineering experience.
• 2+ years of hands-on experience developing applications using C# and .NET technologies.
• Experience developing and consuming REST APIs and microservices.
• Experience designing and implementing applications on Microsoft Azure.
• Experience with modern front-end technologies such as JavaScript, React, or similar frameworks.
• Experience working with SQL Server, Azure SQL, or related database technologies.
• Experience with CI/CD pipelines using Azure DevOps, GitHub, or similar tools.
• Strong communication, collaboration, and problem-solving skills.

Preferred Qualifications

• Experience building or supporting Virtual Assistants, Conversational AI, Chatbots, or Digital Assistant platforms.
• Experience with Microsoft Copilot Studio, Azure AI Services, Azure OpenAI, Dialogflow, Amazon Lex, or similar technologies.
• Knowledge of Generative AI, Natural Language Processing (NLP), and Large Language Models (LLMs).
• Experience with event-driven architectures and enterprise integrations.
• Experience within financial services, insurance, healthcare, banking, or other regulated industries.
• Microsoft Azure certifications or other cloud certifications.
• AWS skills are nice to have

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• The role being advertised is an existing vacancy.