Full-Time Assistant Center Manager at The UPS Store #6534

Fort Lee, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personnel Management, Customer Service, P&L Management, Inventory Management, Staff Scheduling, Recruiting, Coaching, Microsoft Office, Adobe Suites, Retail Operations, Business Development, Store Marketing

Industry

Retail

Description

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. As print has expanded to be a core profit center/offering any print experience (design, digital copier/wide format operation, ai experience for design, is all a plus but not required) The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. RESPONSIBILITIES * Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates * Schedules work assignments and helps facilitate weekly or monthly staff meetings * Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction * Helps develop and implement the store marketing program * Helps manage Center financial picture and prepare/provide reporting * Manages inventory * Reviews daily employee time sheets * Helps oversee Center maintenance, including cleanliness, safety, and organization * Performs other duties as assigned * Assists in training topics weekly with subordinate staff QUALIFICATIONS * High school diploma or GED required * Advanced education degree, coursework, or tech school desired * One year of supervisory experience in logistics, retail, or other relevant industry * P&L experience preferred * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Strong customer service skills and abilities

Responsibilities

The Assistant Center Manager supports day-to-day retail operations, including personnel management, scheduling, and ensuring world-class customer service. They are also responsible for monitoring financial performance, managing inventory, and contributing to business development and reporting.