DESCRIPTION

Join our dynamic team at the University of Ottawa Medical Associates (UMA) in the position of Full-Time Clerk in the Division of Hematology at the General Campus. The clerk will provide office administration, reception, and clerical support to the Division of Hematology. The clerk will also process all new referrals to Hematology.

QUALIFICATIONS

• Community College Diploma or equivalent;
• Certificate in medical terminology preferred;
• Good knowledge of MS Outlook, Word, Excel and PowerPoint;
• Experience booking appointments, consultations, procedures and filing patient reports;
• Meticulous attention to detail;
• Excellent communication skills – able to clearly express self to patients and provide specific instructions;
• Excellent interpersonal skills;
• Proficiency in speaking and comprehending both English and French preferred.
• Excellent organizational, prioritization, and time-management skills to coordinate multiple activities;
• Good judgment; able to identify when to seek supervisor’s assistance or advice;
• Strong problem-solving abilities;
• Able to navigate and populate electronic databases;
• Ability to handle sensitive and confidential information;
• Initiative, tact, dedication, diplomacy and positive attitude;
• Highly dependable and thorough;
• Ability to work well with minimal supervision.

(This is not a complete list):

• Maintains divisional referral database, including entering all referrals, obtaining supporting documents, distributing for triage, and communicating with the referral source
• Orders office supplies
• Books meeting rooms and assists with set up
• Proofreads documents and composes routine correspondence
• Answers phones and responds to messages in timely manner; evaluates nature and urgency and either provides response or refers on