Full-Time Customer Service Associate at Office Depot

Kahului, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

19.07

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Product Recommendation, Visual Merchandising, Logistics, Client Satisfaction, Community Engagement, Print Products, Technology Products, Sales Principles, Inventory Management, POS System Operation, Interpersonal Skills, Communication Skills, Computer Skills, Loss Prevention

Industry

Retail Office Equipment

Description

As a Retail Sr. Store Associate-Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Sr. Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr. Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. In addition, as a Sr. Store Associate, you will be expected to understand and complete an advanced level of training in print and technology products/services, ensuring you're equipped with the next-level knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business. We believe that the Sr. Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Sr. Store Associate is passionate about sales, delivering exceptional service, and driving operational excellence. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: * Customer Centric Experience: * * Supports a positive customer-centric experience by proactively acknowledging and engaging every customer. * Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services. * Maintains awareness of planned advertisements, promotions, and sales and loyalty programs. * Store Operations Commitment: * * Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. * Adheres to all standards related to signage labeling and merchandise presentation. * Follows the established sorting and stocking guidelines and completes freight processes. * Ensures freight sorting area is organized and setup in accordance with guidelines. * Scans, investigates, and fills inventory lows and outs daily. * Print and Tech Expertise: * * Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training. * Continued education in these areas is expected, up to and including designated certifications, if required. * Compliance Adherence and Support: * * Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts. * Performs other duties as assigned. Education and Experience: * High School diploma or equivalent education preferred. * No previous experience required, Retail sales experience preferred. * Must possess basic computer skills * Microsoft Word, PowerPoint, Excel, Access, and G-Mail * Must possess the ability to use computers and technology for information and to access information necessary to complete the job. * Must possess ability to process information/merchandise through POS register system. * Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory. * Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees. * Must enjoy interacting with people. About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Responsibilities

The associate will actively engage with customers to recommend products and solutions, focusing on creating a positive, customer-centric experience while maintaining store standards. They are also expected to develop advanced knowledge in print and technology products and services to drive sales.