Your Family Dentist has been operating and serving the Box Hill community for over 20 years in Box Hill. Our practice prides ourselves on providing holistic and high-quality dental care to all our patients as a preferred service provider for major health insurance companies.
As our practice continues to grow, we have an opportunity for an experienced Full-Time Dental Receptionist to join our awesome and dynamic team. You will have an important role in facilitating our patient’s treatment experience from check-in to check-out, supporting our dentists and dental assistants, and promoting our practice with friendly customer service. You will have the opportunity to be cross trained into other parts of the practice (should you wish) so that no day is not the same as any other.
Reporting to the Front-Desk Coordinator and Principal Dentist, we are looking for a candidate who seeks to drive continuous improvement, effectively manage our dentist’s books and be able to problem solve any surprises thrown your way.
Our ideal candidate would have prior experience in a similar position within dentistry or the healthcare/allied health industry.

Education:

• High School (Year 12) (Required

Experience:

• Customer Service: 1 year (Preferred

• Management of appointment books (i.e. scheduling/rescheduling)
• Assisting patients to fill out forms
• Respond to phone calls, sms and email enquiries
• Processing HICAPS claims, taking EFTPOS payments and account management
• Act as a liaison between patients, dentists, labs, and suppliers
• Basic data entry and office duties (e.g. scanning, filing, letter drafting, document management)
  If you believe you are the right candidate, please send us your resume along with a 1-page cover letter (optional but desirable) addressing our key selection criteria. We will be reviewing applications as they are submitted, so apply now to be considered for a potential immediate start!
  [No solicitations from labour hire, recruitment companies or employment agencies will be accepted. We do not sponsor vocational visas]
  Job Types: Full-time, Permanent
  Pay: $24.10 – $28.00 per hour
  Expected hours: 38 per week

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Education:

• High School (Year 12) (Required)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Cantonese (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person
Application Deadline: 31/05/202