Full-Time Diagnostic Imaging Registrar/Scheduler at Tower Imaging Valencia LLC

Valencia, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Scheduling, Organization Skills, Communication Skills, Multitasking, Attention to Detail, Insurance Verification, Medical Terminology, Critical Thinking, Team Collaboration, Record Keeping, HIPAA Compliance, Problem Solving, Adaptability, Time Management, Computer Proficiency, Scheduling

Industry

Hospitals and Health Care

Description

Description Position Summary We are seeking a detail-oriented and customer focused Full-Time Diagnostic Imaging Registrar/Scheduler to join our team at Tower Imaging Valencia. This role plays a critical part in ensuring patients receive exceptional care by scheduling diagnostic imaging services efficiently and professionally. Key Responsibilities: Schedule and coordinate diagnostic imaging appointments for patients, ensuring accuracy and efficiency. Provide outstanding customer service to patients, answering questions and addressing concerns regarding imaging procedures. Verify insurance information and collaborate with our insurance verification team. Collaborate with radiology staff and other departments to ensure smooth workflow. Maintain accurate and up-to-date records in the scheduling system. Handle incoming calls and inquiries in a professional and courteous manner. Essential Responsibilities Demonstrates behaviors that reflect Tower’s core values of quality, safety, teamwork, accountability, integrity and respect. Meets all requirements for confidentiality of business, patient, and billing information. Complies with HIPAA, CPI, Red Flag, and all other legal requirements related to medical environments and information. Communicates effectively and courteously with all contacts -internal and external. Maintains current knowledge of, and follows, company and department policies and procedures. Meets all applicable safety requirements for the position and work environment, including prompt injury reporting. Complies with all rules of conduct; follows directions and accepts and respects authority. Meets attendance, punctuality, and productivity requirements for the position. Meets dress and behavior standards. Is willing, adaptable, and able to learn new methods and systems. Manages personal and financial information with honesty and integrity. Respect patient dignity and provides exceptional customer service. Provides exceptional customer service. Other Duties Attends meetings and/or training seminars as requested. Other duties as assigned. Schedule: Full-time hours with a max 40 hours a week. Monday-Friday 8am-4:30pm. Weekend coverage as needed. Requirements Education and Experience Previous experience in medical scheduling, preferably in diagnostic imaging or radiology. Strong organization skills and attention to detail. Excellent communication and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in using basic computer programs (e.g., Microsoft Office). Knowledge of medical terminology and insurance processes. Proficient in using Meditech is a plus. Knowledge of scheduling PET/CT is a plus. Knowledge and Skills Uses critical thinking skills to interpret information furnished in written, oral, or schedule form. Ability to analyze and prioritize information and job tasks. Able to formulate appropriate responses to requests for services and information from patients, supervisors and co-workers . Excellent written and verbal communication skills to obtain and convey information in a clear, accurate and timely manner. Ability to maintain cooperative working relationships with administrative, technical and clinical staff. Physical Requirements and Exposures Frequent standing, sitting, bending, and walking. Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day. Occasional lifting of materials weighing up to 10 pounds. Clear hearing and speaking voice sufficient for face-to-face and telephone communication. Clear hearing and speaking voice, requires clear vision at 20 inches or less with or without corrective lenses. Exposure to potential hazards: potential infectious agents (patients with fly, colds and the like). Noise level: typical of an office environment and medical clinic. Additional Information Must be willing to work overtime when requested and authorized. Must be willing to travel to off-site work meetings, trainings and events, if requested.

Responsibilities

The Diagnostic Imaging Registrar/Scheduler is responsible for scheduling and coordinating diagnostic imaging appointments while providing exceptional customer service. This role also involves verifying insurance information and collaborating with various departments to ensure a smooth workflow.