ABOUT MAKE SPACE STORAGE – WHO ARE WE?

Make Space Storage (www.makespacestorage.ca) is a well-known storage company that operates in Canada. We are a national storage company with over 55+ locations across all provinces, from British Columbia to Quebec. We have a proven track record in storage operations and offer a wide range of storage solutions to meet your personal or business needs. Our storage options include traditional, portable, and other storage solutions, ensuring we have something to accommodate all your storage requirements.
Our Winnipeg location offers traditional self-storage, portable storage, boat & RV parking, and is a container depot.

JOB DESCRIPTION – WHO WE ARE LOOKING FOR TO JOIN THE TEAM:

We are currently looking for a Full-Time Facility Manager to join our team. They will be the first point of contact for customers and be responsible for customer service, administration, dispatching, facility and yard maintenance. The ideal candidate should possess excellent communication, organizational and computer skills to help grow our business. They should be comfortable working independently and should take initiative to inspect the facility and the property to ensure that the buildings, customer property, and facility is in working order and monitored. Overseeing the property’s maintenance, including snow removal in the winter and landscaping the summer. The role will require someone who can help move containers. Ideally, the candidate possesses the right certification. If not, we will provide training. However, experience with forklifts, skid steers, or front loaders is an asset. They must have a valid driver’s license, a clean abstract and reliable vehicle.

CUSTOMER SERVICE, SALES & ADMINISTRATION:

• Maintains a positive and professional demeanour.
• Looks for creative solutions to assist clients with their storage needs and assist with onsite access.
• Build excellent relationships with existing customers, vendors, and service partners.
• Answer the phones, emails, and customer enquiries professionally and courteously.
• Accounts Receivable, collections, invoicing and going to the bank.
• Knowledge of MS Office applications and computer inventory systems to accurately maintain client accounts.
• Collaborate with other departments or teams using MS Teams, email, and phone.
• Moving in and out schedules for storage units, cleaning and maintaining units between clients.
• Dispatch containers and work with the local center for logistics in the area.
• Looking for ways to engage with the community to promote and grow business.

QUALIFICATIONS & REQUIREMENTS:

• Front Loader certificate, preferred.
• Property management, landscaping or yard maintenance experience.
• Proficient with computers and systems, MS Office, Excel, and Outlook.
• Excellent communication skills, both verbal and written.
• 2+ years of customer service experience.
• Dispatch experience is considered an asset.
• Forklift license or skid steer experience is considered an asset.
• Proven ability to work independently and take the initiative.
• Ability to multitask, organize and prioritize work requirements.
• Optimistic and positive attitude.
• A Driver’s License (required); abstract will be requested.
  Work Schedule: Monday to Friday
  Job Type: Full-time
  Pay: $48,000.00-$53,000.00 per year

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Vision care

Experience:

• Customer service: 2 years (required)
• Property management: 2 years (preferred)

Work Location: In perso