Full-time Facility Manager at Make Space Storage
North Saanich, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Sep, 25

Salary

49000.0

Posted On

28 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations, Invoicing, Crm, Dental Care, Communication Skills, Maintenance, Customer Experience, Fleet, Microsoft Office, Access

Industry

Logistics/Procurement

Description

ABOUT MAKE SPACE STORAGE – WHO ARE WE?

Make Space Storage (www.makespacestorage.ca) is a well-known storage company that operates in Canada. We are a national storage company with over 55+ locations across all provinces, from British Columbia to Quebec. We have a proven record in storage operations and offer various solutions to meet your personal or business needs. Our options include traditional, portable storage, parking, Boat & RV, and we are willing to work with you to find a solution for unique storage requirements.

JOB SUMMARY

The Facility Manager will lead day-to-day operations at our Van Isle location, including overseeing self-storage rentals, coordinating container logistics, providing customer service, managing administration, and overseeing yard operations. This is a hands-on role suited to someone who is organized, proactive, tech-savvy, and thrives on working with people and systems to deliver results. You’ll report to the Regional Manager and work closely with our drivers (operating two trucks), coordinate with third-party logistics providers, support billing and collections, and assist customers in finding the right storage solution.
Our Van Isle location is moving to a new facility in Saanichton. Our Victoria operations include self storage, portable storage, and container modifications. At Van Isle, we manage storage units and run a yard with container logistics and 3PL partners.

CUSTOMER EXPERIENCE & ADMINISTRATION

  • Answer phones, respond to emails, and support walk-in customers
  • Provide full-cycle support: quoting, booking, onboarding, and customer follow-up
  • Assist customers with self-storage rentals, container deliveries, and access
  • Maintain accurate documentation, invoicing, and payment processing
  • Monitor and report on site activity, inventory, and system entries
  • Conduct facility and yard inspections for cleanliness, maintenance, and safety

QUALIFICATIONS

  • Strong customer service and communication skills
  • 3+ years of experience in facility, logistics, or operations administration
  • Previous experience with dispatching, fleet, or inventory systems an asset
  • Proficient with Microsoft Office and other software (CRM, inventory, billing)
  • Highly organized with strong attention to detail and follow-through
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive attitude, proactive mindset, and able to work independently
  • A driver’s License is required, abstract will be requested.
    Job Types: Full-time, Permanent
    Pay: $49,000.00-$52,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Schedule:

  • 8 hour shift

Experience:

  • Office management: 2 years (preferred)
  • dispatch : 2 years (preferred)

Work Location: In perso

Responsibilities

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