Full Time Fitness Ambassador at Planet Fitness

Kernersville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

13.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Reliability, Punctuality, Self-Motivation, Fitness Knowledge, Teamwork, Encouragement, Cleaning, Safety Awareness, Basic Training Techniques, Equipment Use, Member Engagement, Positive Attitude

Industry

Wellness and Fitness Services

Description

Job Details Job Location: L041 Kernersville - Kernersville, NC 27284 Full - Time Starting at $12 per hour without certification or $13 per hour with certification. Plus, tenure increases once certification is obtained. Are you full of energy, love helping people, and passionate about fitness? We’re looking for enthusiastic, people-first individuals to join our team as Fitness Ambassadors — the perfect entry-level role to launch your career in the fitness industry! What You’ll Do: As a Fitness Ambassador, you’ll be the friendly face that welcomes every member, supports them on the fitness floor, and helps create a positive, judgment-free environment. You’ll assist with check-ins, answer questions, promote programs, and keep the club clean and safe — all while bringing energy and encouragement to every interaction. What We’re Looking For: A people-person with a passion for fitness and helping others Strong communication and interpersonal skills Reliable, punctual, and self-motivated No prior fitness experience required — we’ll train you! Must be 18+ with a high school diploma or equivalent Why You’ll Love It Here: Be part of a supportive, high-energy team Gain hands-on experience in the fitness industry Make a real impact on people’s wellness journeys Opportunities to grow into training or leadership role Benefits: Growth Opportunities over 90% of our management team started as an entry level team member! PTO for all employees 401K Retirement Fund (Employer match up to 4%!) Health Insurance Options including Health, Dental, Vision, family life insurance, and more Basic Life Insurance & Short-Term Disability I00% Company Paid! Employee Assistance Program Free employee Black Card Membership Essential Job Functions: Member Experience & Customer Service Greet all members with enthusiasm, professionalism, and courtesy. Assist with member check-ins, club tours, info calls, account inquiries, and membership updates. Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy. Engage with members on the fitness floor to provide encouragement and support. Promote club programs, personal training services, and special events. Fitness Floor Engagement Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided). Assist members with proper equipment use and safe techniques. Support member retention by building rapport and encouraging positive workout experiences. Provide orientation and guidance to new members on basic workout routines and equipment use. Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App Cleanliness & Safety Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas. Conduct light maintenance checks and promptly report any issues. Maintain a safe, organized, and visually appealing club environment. Qualifications Job Requirements: High school diploma or equivalent required. Must be 18 years of age or older Prior experience in customer service, hospitality, or fitness preferred. Strong interpersonal and communication skills. Demonstrated reliability, punctuality, and ability to work independently. Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged). Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements. Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor. Capability to lift, move, and adjust fitness equipment weighing up to 50 lbs safely.

Responsibilities

As a Fitness Ambassador, you will welcome members, support them on the fitness floor, and create a positive environment. You will assist with check-ins, answer questions, promote programs, and maintain cleanliness and safety in the club.