Full-Time Front Desk Associate - Ledgewood, NJ at Immediate Care Walk-In Management LLC
Ledgewood, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical billing, Medical receptionist, Customer service, Phone etiquette, Insurance verification, Data entry, Computer skills, Cash handling, Patient registration, Communication

Industry

Hospitals and Health Care

Description
Description Position: Front Desk Associate Reports to: Office Manager Summary: The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. Job Duties and Responsibilities: • Greet, register, instruct, and provide general assistance to patients. • Obtain demographic and financial information and enter into computer system. • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. • Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer. • Communicate with primary care providers and insurance carriers per patient request. • Answer telephone, take messages and return voicemails. • All other duties as assigned by Office Manager or Practice Administrator • Must be available nights and weekends Requirements Required Experience: • High school diploma • Medical billing/medical receptionist experience preferred. • Basic computer skills • Detail oriented • Exceptional customer service and phone etiquette
Responsibilities
The Front Desk Associate is responsible for greeting patients, managing insurance verification, and handling administrative tasks such as answering phones. They also collect patient payments and maintain financial records for the office.
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