ABOUT US:

Sopra Sotto Pizzeria is a vibrant and welcoming restaurant dedicated to serving authentic Italian cuisine in a friendly atmosphere. We pride ourselves on our exceptional customer service and high-quality food, making us a favorite among locals and visitors alike.

POSITION OVERVIEW:

We are seeking a motivated and organized Full-time Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our guests, providing outstanding service and ensuring a smooth dining experience.

QUALIFICATIONS:

• Previous experience in a front desk or customer service role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in using reservation and point-of-sale systems.

• Greet and welcome guests as they arrive at the restaurant.
• Manage reservations and seating arrangements efficiently.
• Answer phone calls and respond to inquiries regarding menu items, hours of operation, and special events.
• Assist with the coordination of events and private dining experiences.
• Handle customer complaints and feedback professionally and promptly.
• Maintain a clean and organized front desk area.