Full Time Guest Service Agent at Hilton
Orange, CA 92868, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

23.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Full Time Guest Service Agent
A Guest Service Agent is responsible for checking in and checking out guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities
  • Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
  • Respond to guest inquiries and in a timely, friendly and efficient manner
  • Provide driving and/or walking directions to guests to local destinations
  • Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Provide or obtain accurate informatio
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