Full Time - Host - Ole Red Nashville Airport at Ryman Hospitality Properties

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Verbal Communication, Customer Service, Time Management, Problem Solving, Teamwork, Attention to Detail, Sanitation Procedures, Alcohol Service, Event Knowledge, Reservation Management, Guest Flow Management, Food Service, Safety Procedures, Multi-tasking, Positive Attitude, Music Heritage

Industry

Entertainment Providers

Description

As a Host in our legendary music and entertainment venues, you'll be the first friendly face to welcome our guests into our restaurant and live entertainment venue. You'll greet guests, manage reservations and waitlists, and escort them to their seats while creating a welcoming atmosphere. As the ideal candidate you'll have fun sharing your passion for music heritage by creating engaging and memorable guest experiences! * Greet all guests promptly with a smile and sincere welcome. Assist with venue directions as needed. Thank guests for their visit and warmly invite them to return. Communicate guest feedback and concerns to management. * Manage incoming guest flow. Estimate and communicate wait times, and escort guests to appropriate areas (e.g., tables, bars, elevators, stairs, waiting zones, or retail sections). * Provide confident and friendly guidance to guests, including details of upcoming events. * Maintain waitlist to maximize service efficiency. Communicate ongoing logistics such as wait time, large parties, special events, etc. to restaurant management. * Walk with guests while escorting them to tables, present menus, and wait for guests to settle before leaving the table. * Maintain clean and orderly food service environments during operation and after service. Follow sanitation procedures required by health regulatory agencies in public areas and back of house. * Support basic front-of-house service needs. Deliver food and beverages to table and pre-bus as needed. * Ensure responsible alcohol service per local ordinance, training, and company policies. * Attend pre-shift meetings and complete defined opening, running, and closing duties. * Model company service basics. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management. * Perform other duties as assigned. Qualifications Education * High school diploma or equivalent required Experience * Experience in restaurant operations preferred Knowledge, Skills and Abilities * Effective interpersonal and verbal communication skills * Demonstrated ability to prioritize multiple tasks with efficiency and composure * Able to work during peak times, including evenings, weekends and holidays, to support business needs Licenses / Certifications * Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check Physical Requirements Speak and hear to communicate with guests and use both near and distance vision for operating the POS system. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Frequently climb stairs throughout the venue. Regularly lift and carry up to 25 lbs., and occasionally sit, kneel, bend, and reach. Manual dexterity for tasks such as using a computer. Working Conditions Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.

Responsibilities

As a Host, you will greet guests, manage reservations, and create a welcoming atmosphere. You will also communicate guest feedback to management and maintain a clean service environment.