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Full-Time Lead Concierge at Harbour Village

Saint Peters, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

19.5

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Focus, Meeting And Greeting, Telephone Coverage, Issue Resolution, Conflict De-escalation, Package Handling, Work Order Preparation, Office Assistance, Professionalism, Communication Skills

Industry

Travel Arrangements

Description

When you work at Clarendale of St. Peters you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale of St. Peters is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Concierge: * Provide ongoing telephone coverage. * Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating. * Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery * Prepare maintenance work orders as requested by residents and staff * Assist the Business Office Manager with projects/assignments. Monday - Friday 8:00am - 4:00pm Starting rate of $19.50 per hour Here are a few of the qualifications we need you to have: * High school diploma or general education degree (GED) required * High proficiency with Microsoft Office Suite products * Must demonstrate excellent telephone communication skills If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer

Responsibilities

This role is responsible for meeting and greeting residents, guests, and vendors in a warm and professional manner, acting as the first point of contact for the community. Daily tasks include managing telephone coverage, resolving issues presented by various parties, logging package deliveries, preparing maintenance work orders, and assisting the Business Office Manager.