Summary
Altus Biologics is dedicated to Treating Each Patient Like Family through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results. We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients. Altus Biologics fosters opportunities for development and would like to provide you a real chance to make a difference.

Responsibilities

• Greet patients in a professional and welcoming manner both in person and on the phone
• Obtains all necessary patient records as required by treatment protocol, which may include clinic EMR or outside resources
• Collects appropriate co-payments or outstanding balances upon check-in, if applicable
• Prep charts for scheduled infusions
• Appropriately communicates with physicians, staff, patients and Altus colleagues through various methods (i.e. phone, EMR, chat, email)
• Works the unscheduled patient report for the assigned site and attends weekly collaboration meeting to ensure all patients are scheduled timely
• Assists with scheduling appointments for patients
• Assist with ordering of medical supplies
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or GED
• At least 1 year of customer service experience in a healthcare environment

Preferred Qualifications

• Previous experience as a Medical Receptionist

Why work at Altus Biologics?

• Competitive Salary
• Daytime Hours
• Weekends Off
• Paid Time Off
• 9 Company Paid Holidays
• Diverse Workforce
• One-on-One Patient Care
• Corporate & On-The-Job training
• Health Benefits
• Retirement Plan

Altus Biologics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting and hiring.
In addition, all employees are expected to adhere to the Altus Biologics’ Code of Conduct, Compliance policies and all applicable federal, state, and local laws and regulations. Altus Biologics employees are expected to report any concerns about compliance or business practices to his or her immediate supervisor, appropriate management and/or the Chief Compliance Officer.

• Greet patients in a professional and welcoming manner both in person and on the phone
• Obtains all necessary patient records as required by treatment protocol, which may include clinic EMR or outside resources
• Collects appropriate co-payments or outstanding balances upon check-in, if applicable
• Prep charts for scheduled infusions
• Appropriately communicates with physicians, staff, patients and Altus colleagues through various methods (i.e. phone, EMR, chat, email)
• Works the unscheduled patient report for the assigned site and attends weekly collaboration meeting to ensure all patients are scheduled timely
• Assists with scheduling appointments for patients
• Assist with ordering of medical supplies
• Performs other duties as assigne