Full-Time Receptionist at Mount Juliet Estate
Thomastown, County Kilkenny, Ireland -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter’s Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate’s ever evolving story.

Responsibilities
  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To build a good rapport with all guests and resolve any issues quickly and report any complaints to management, to maintain high quality customer service.
  • To deal with guest requests to ensure a comfortable and pleasant stay.
  • To be responsible for accurate and efficient with guest billing and billing procedures.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To undertake general office duties, including correspondence, emails and filing
  • To ensure that all reservations and cancellations are processed efficiently.
  • To report any maintenance, breakage or cleanliness problems to the relevant manager.
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