Job Title: Medical Receptionist & Administrative Coordinator

Location: Goulburn Health Hub Employment Type: Full-Time (37.5 hours per week) Roster: Working hours between 9:30 AM – 6:30 PM

About the Role

We are a premier, high-volume medical and specialist centre looking for a "master of multitasking" to join our frontline team. This isn’t your average desk job—it is a fast-paced, high-energy role where you are the central hub for our patients, doctors, and specialists.

The ideal candidate remains calm when the phones are ringing, the waiting room is full, and a doctor needs immediate assistance. If you pride yourself on your ability to stay composed under pressure and deliver exceptional service with a smile, we want to meet you.

Key Responsibilities

• Patient Concierge: Efficiently check patients in and out, manage billing (Medicare/Private Health), and provide a warm, professional first impression.
• Doctor Support: Assist our specialists with schedule management and administrative requests to ensure the clinic runs like clockwork.
• Switchboard Management: Handle a high volume of incoming calls, triaging inquiries, and booking complex appointments with accuracy.
• Administrative Excellence: Manage referrals, scan medical records, and maintain a tidy, organized clinical environment.
• Team Collaboration: Work seamlessly with a diverse team of healthcare professionals to provide the best possible patient outcomes.

What You Bring to the Team

• Resilience: You have a proven track record of handling high-stress environments with grace and a "can-do" attitude.
• Multitasking Prowess: You can pivot between tasks instantly without losing focus or accuracy.
• Communication: Excellent verbal and written skills; you can communicate clearly with everyone from elderly patients to busy surgeons.
• Reliability: You are punctual and flexible to work within our 9:30 AM to 6:30 PM window.
• Technical Savvy: Experience with computers is a major plus, but a quick learning curve is essential.

Why Join Us?

• A supportive, fast-moving team environment where no two days are the same.
• The opportunity to work in a leading specialist facility.
• Consistent full-time hours with a stable roster.
• 
  

Job Title: Medical Receptionist & Administrative Coordinator

Location: Goulburn Health Hub Employment Type: Full-Time (37.5 hours per week) Roster: Working hours between 9:30 AM – 6:30 PM

About the Role

We are a premier, high-volume medical and specialist centre looking for a "master of multitasking" to join our frontline team. This isn’t your average desk job—it is a fast-paced, high-energy role where you are the central hub for our patients, doctors, and specialists.

The ideal candidate remains calm when the phones are ringing, the waiting room is full, and a doctor needs immediate assistance. If you pride yourself on your ability to stay composed under pressure and deliver exceptional service with a smile, we want to meet you.

Key Responsibilities

• Patient Concierge: Efficiently check patients in and out, manage billing (Medicare/Private Health), and provide a warm, professional first impression.
• Doctor Support: Assist our specialists with schedule management and administrative requests to ensure the clinic runs like clockwork.
• Switchboard Management: Handle a high volume of incoming calls, triaging inquiries, and booking complex appointments with accuracy.
• Administrative Excellence: Manage referrals, scan medical records, and maintain a tidy, organized clinical environment.
• Team Collaboration: Work seamlessly with a diverse team of healthcare professionals to provide the best possible patient outcomes.

What You Bring to the Team

• Resilience: You have a proven track record of handling high-stress environments with grace and a "can-do" attitude.
• Multitasking Prowess: You can pivot between tasks instantly without losing focus or accuracy.
• Communication: Excellent verbal and written skills; you can communicate clearly with everyone from elderly patients to busy surgeons.
• Reliability: You are punctual and flexible to work within our 9:30 AM to 6:30 PM window.
• Technical Savvy: Experience with computers is a major plus, but a quick learning curve is essential.

Why Join Us?

• A supportive, fast-moving team environment where no two days are the same.
• The opportunity to work in a leading specialist facility.
• Consistent full-time hours with a stable roster.
•