Full-Time Retail Supervisor at Lakeshore Learning Materials, LLC

Greenville, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

20.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Management, Communication Skills, Training Skills, Time Management, Organizational Skills, Feedback, Multitasking, Sales, Retail Management, Operational Excellence, Visual Merchandising, Problem Solving, Relationship Building, Recruitment, Service Standards

Industry

Retail

Description

Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description You don’t need a background in education, but a desire to learn is essential! As part of the store management team, you get to play an active role in developing a first-class crew, help to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward. Providing great customer service isn’t just a goal—it’s the essence of who we are. Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of every Lakeshore Learning Store nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit. Lakeshore Learning Store management teams have a knack for leading by example. In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate. Responsibilities Building Talent Recruit and develop an engaged, sales-driven team Involved in training and developing new store associates Building Service Standards Surpass expectations regarding customer service Seek and communicate customer feedback in regard to school and home use of products Build a unique and lasting relationship with customers Building Revenue & Operational Excellence Maximize sales and manage controllable expenses Maintain visual presentation of merchandise and signage Maintain company expectations regarding retail policies and procedures Qualifications Essential Skills & Attributes Passion for providing excellent customer service Positive and proactive approach to management and working as a team Excellent communication and training skills Exceptional time management and organizational skills Ability to demonstrate company standards and reinforce them with entire team Strong desire to recognize and reward achievements—big and small Capacity to give regular and clear feedback to team Ability to provide and receive constructive criticism Capacity to multitask in order to meet simultaneous demands Requirements 1 year related retail management experience Ability to work flexible full-time schedule, including nights and weekends Knowledge of retail POS systems Additional Information And here’s our end of the bargain! Hourly salary starting at $20/hr with a 15% quarterly bonus potential Comprehensive medical/dental plan for full-time employees 401(k) retirement plan Generous employee discount At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit www.lakeshorelearning.com/careers Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRL2

Responsibilities

As a Retail Supervisor, you will develop a sales-driven team and ensure exceptional customer service. You will also maximize store sales and maintain operational excellence.