WHAT YOU’LL DO AS A ROOM ATTENDANT

The Room Attendant is responsible for cleaning and arranging tenant rooms and public areas in accordance to standards of excellence. This position is responsible for monitoring emergency response system and follow protocols for same. The Room Attendant is an integral part of the service team and supports the provision of a quality living environment for seniors by delivering exemplary laundry services including both scheduled and non-scheduled assignments. Under the direction of the Lifestyle Manager, the Room Attendant delivers exemplary housekeeping services within tenant rooms. In accordance with the Vibrant Advantage™ approach and philosophy, respects client requests for privacy and choice when delivering services.

JOB RESPONSIBILITIES

• Expected to exceed the expectations of all guests through empowerment and by responding attentively, efficiently and politely to all tenant requests, questions, concerns, and/or complaints.
• Consistently take ownership of tenants issues and follow up to ensure satisfaction.
• Complete all assigned rooms within the allotted time as outlined.
• Cleans assigned rooms in accordance with standards.
• Ensures the residence is maintained to the highest standards and that work is always performed in a professional manner, including all common areas as assigned.
• Ensures all aspects of a room are in working order and that the room is cleaned to the highest quality standards.
• Reports any repairs needed to Building Services Coordinator.
• Ensures security and privacy of all tenants at all times including monitoring of emergency response system.
• Assists with Laundry services as required.
• Assists with common area cleaning as required.
• Adheres to WHMIS protocols and infection control guidelines when performing job functions and maintains MSDS.
• All other duties as assigned.

Do You Have These?

• Strong knowledge and understanding of the housekeeping process and previous housekeeping experience in a hotel or retirement environment is considered an asset.
• Current First Aid and WHMIS certificates required.

Applications Accepted Until: July 21
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