Full Time Sales Advisor (Commercial Bay, Auckland NZ) at H&M Group

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Proactive, Curious, Honest, Genuine, Interest in Fashion, Communicative, Positive, Open-Minded, Willing to Learn, Adaptable, Collaborative, Inclusive, Supportive

Industry

Retail

Description

Job Description As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. Qualifications Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations Proactive; you use your initiative to provide customers with a memorable shopping experience Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed You listen to and show interest in others’ ideas and opinions You’re honest and genuine in your approach You are interested in fashion and trends You are communicative, positive and open-minded You’re willing to learn and adapt You’re collaborative, inclusive and supportive of others Additional Information This is a full-time position with a contract of 40 hours a week. You will be based in Auckland, New Zealand. Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. Additionally, you can also enjoy the following benefits: Uniform Allowance Annual Leave Birthday Leave Medical Benefits Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Responsibilities

As a Sales Advisor, you will greet customers and provide high-level service throughout their shopping experience. You will also assist with processing deliveries, replenishing stock, and merchandising garments on the shop floor.