ABOUT PIMES

We are PIMES. A strategic Brand Management and People Partner like no other. We are based in multiple stores across the UK and work with a range of luxury brands. Our people are at the forefront of everything we do and by joining our team you will become part of our PIMES family. At PIMES we have three core values; to be authentic, to be adaptable, and to ensure our people come first. As a company we strive to build authentic relationships with our customers and make sure they leave having had an exceptional experience. We have built strong relationships with the luxury brands we work with and are looking for dedicated, hardworking, enthusiastic, and dependable staff to join our growing team.

THE JOB ROLE

We are currently recruiting for a full time Sales Associate to join the team at Xerjoff Group s.p.a, in the Fragrance Room on the Ground Floor at Selfridges, Oxford Street. We are looking for a fragrance loving individual with prior experience in luxury retail. The ideal Sales Associate would be an adaptable and enthusiastic candidate, who is a sales-driven individual with a zest for life, a positive disposition, a strong storytelling ability and a love for building authentic client relations with both local and international consumers. The role offers the successful candidate the chance to work in the iconic flagship Selfridges store for both Xerjoff and Casamorati, two highly sought after, Italian, niche fragrance brands. It also provides the opportunity to build relationships with fellow team members, other brand staff, managers and customers in the fast paced Beauty Department at Selfridges and beyond.

KEY RESPONSIBILITIES

· Bringing energy & optimism to every interaction
· Building and maintaining positive business relationships with clients, fellow staff and managers
· Delivering passionate and engaging customer experiences
· Retaining and exhibiting brand and product knowledge
· Ensuring sales targets & agreed KPI’s are achieved
· Contributing positively to the PIMES culture
· Leaving a memorable impression on everyone you work with, with a focus on growing both the PIMES’ and Xerjoff Group s.p.a’s brand reputation
· Always adhering to the highest professional standards
· Recording and reporting accurate daily sales figures and any insights
· Maintaining VM and cleaning standards
· Operating cash registers, processing payments and handling cash without discrepancies or errors
· Assisting with stock management