JOB OVERVIEW

At Steve Madden, we are seeking a motivated and experienced Sales Lead to join our dynamic team. The ideal candidate will play a crucial role in driving sales performance while providing exceptional customer service. As a Sales Lead, you will be responsible for supervising sales associates, managing daily operations, and ensuring that our customers receive the best shopping experience possible. This position requires strong leadership skills, a passion for sales, and the ability to effectively manage multiple tasks in a fast-paced environment.

EXPERIENCE

• Proven experience in sales management or a supervisory role within a retail or customer service environment is preferred.
• Strong leadership abilities with a focus on team development and motivation.
• Excellent customer service skills with the ability to engage effectively with customers.
• Proficiency in math for handling cash transactions and payroll responsibilities.
• Familiarity with budgeting processes and inventory management is advantageous.
• Exceptional phone etiquette and communication skills are essential for interacting with customers and team members alike.
  If you are passionate about leading a team to success and have the skills necessary to excel in this role, we encourage you to apply for the Sales Lead position today!
  Job Type: Full-time
  Pay: $16.50-$17.50 per hour

Benefits:

• Dental care
• Extended health care
• Store discount

Experience:

• Retail sales: 1 year (required)
• Leadership: 1 year (preferred)

Work Location: In perso

• Lead and motivate the sales team to achieve sales targets and deliver excellent customer service.
• Supervise daily operations, including staff scheduling, training, and performance management.
• Assist customers with inquiries and provide product recommendations to enhance their shopping experience.
• Manage inventory levels and ensure proper merchandising standards are maintained.
• Handle payroll processing and assist with budgeting activities as required.
• Utilize math skills for cash handling, including cashiering duties and ensuring accurate transactions.
• Maintain effective communication with team members to foster a collaborative work environment.
• Implement sales strategies to drive revenue growth while monitoring performance metrics.