✨ Guest Care Specialist – Full Time
✨Location: NAKAI Moncton
✨Must be available evenings + weekends
✨Language: Bilingual (French/English) required
At NAKAI, we believe that every guest interaction is a chance to create connection We’re looking for a heart-led Guest Care Specialist who is passionate about people, thrives in a fast-paced environment, and delivers exceptional service—every time.

Experience:

• Customer Service: 2 years (required)
• Retail sales: 2 years (required)
• salon and spa: 1 year (preferred

WHAT YOU’LL BE DOING:

Greeting guests with warmth and professionalism
Managing bookings, calls + digital communications
Supporting our artists + helping guests find their perfect service
Maintaining a calm, clean, and welcoming front desk environment
Problem-solving with grace + clear communication
Working independently and as part of a tight-knit team

WHAT YOU BRING TO THE ROLE:

You speak French + English fluently
You’re available for evening and weekend shifts
You shine under pressure and adapt with ease
You’re comfortable being the calm in the storm
You live NAKAI’s values: Heart, Communication, Passion + Relationship
We can’t wait to hear from you!
Amanda Reichelt
Director of Operations NAKAI Group
48 Bonaccord St
Moncton NB
E1C 5K7
Job Types: Full-time, Permanent
Pay: From $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Experience:

• Customer Service: 2 years (required)
• Retail sales: 2 years (required)
• salon and spa: 1 year (preferred)

Language:

• English and French (required)

Work Location: In perso