Closing: Friday, August 29, 2025 at 12:00pm.
Reports To: Manager, Starbucks.
Mission: To create an environment that inspires a passion for student success.

DESIRED SKILLS AND QUALIFICATIONS:

• Hospitality and customer service experience is an asset,
• Café and/or Starbucks supervisor experience is preferred.
• Ability to understand and carry out oral and/or written instructions and request clarification when needed.
• Ability to learn quickly.
• Ability to work in a team.
• Strong interpersonal skills.
• Maintain effective working relationships with managers and other employees.
• Ability to perform and sustain physical activity for extended periods of time.
• Willing to work non-traditional shifts, must be available for weekend shift(s).
• OWHAS (training provided)
• WHMIS (training provided)
• Barista Certification and Certified Trainer (training provided).
• CPR and First Aid Certificate (preferred)

• Deliver legendary customer service. Supervise, train, coach and delegate tasks.
• Opening and/or closing duties. Includes inventory checks, temperature logs, cash handling, cleaning and maintenance schedules.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Maintains a calm demeanor during periods of high volume or unusual events and contributes to efficient store operating standards set by Management team.
• Participates and contributes to all partners training.
• Implements a positive work environment.
• Consistent compliance of Starbucks QASA standards. Completes all required legislated workplace health and safety training.
• Know how to operate and maintain all equipment properly and respectfully.
• Participates and knowledgeable of all Starbucks customer service and promotional programs.
• Follows Students’ Association & Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Follows all POS and Starbucks card reader procedures, corrects transactions when required.
• Completes cash outs, report printing, closing deposits and float balance.
• Acts with integrity, respect and honesty.
• Implements ‘FIFO’ rules for food and beverage products, follows par levels and Starbucks shelf-life standards.
• Maintains regular and consistent attendance and punctuality.
• Effectively administer of store policies.
• General duties as assigned.