OVERVIEW

We are seeking a dedicated and dynamic Supervisor to join our team. The ideal candidate will possess strong leadership qualities and a passion for team management. As a Supervisor, you will play a crucial role in overseeing daily operations, ensuring that our team meets performance targets while maintaining high standards of customer service. This position requires effective time management skills and the ability to motivate and guide team members towards success.

EXPERIENCE

• Proven experience in a supervisory role within a retail or sales environment is required.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Excellent time management skills, capable of prioritising tasks effectively.
• Experience in managing sales teams or retail operations is advantageous.
• Bilingual ( English and Chinese) capabilities are highly desirable, enhancing communication with a broader customer base. Social Media Skills with Little Red Book targeting Chinese students are highly desirable.
• A background in sales management or retail management will be beneficial for this role.
  Join us as we strive for excellence in service delivery while nurturing talent within our organisation!
  Job Types: Full-time, Permanent, Fixed term contract
  Contract length: 24 months
  Pay: £30,734.00 per year

Additional pay:

• Loyalty bonus
• Performance bonus
• Tips

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Flexitime
• On-site parking
• Profit sharing
• Store discount
• UK visa sponsorship

Schedule:

• Every weekend
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person
Expected start date: 16/06/202

• Lead and manage a team of employees, fostering a positive and productive work environment.
• Supervise daily operations to ensure efficiency and adherence to company policies.
• Train, mentor, and develop staff, providing guidance on best practices in retail management and sales techniques.
• Monitor sales performance and implement strategies to achieve targets.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Address any customer concerns or issues promptly, ensuring satisfaction and loyalty.
• Maintain accurate records of sales, inventory, and employee performance.
• Collaborate with upper management to develop operational strategies that enhance productivity.