Full Time Support Staff/Receptionist-Clovis 9 am- 6 pm at Mental Health Resources, Inc

Clovis, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

16.5

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Receptionist Duties, Scheduling, Data Entry, Billing, HIPAA Compliance, Confidentiality, Bilingual, Spanish, Record Keeping, Phone Etiquette, Medicaid Verification

Industry

Mental Health Care

Description

Description Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file. Requirements Full-time, 40 hours per week, hourly position. A minimum of a high school diploma is required. Bilingual Spanish candidates are strongly encouraged to apply. Starting pay is $16.50 per hour. This is a 9 am - 6 pm shift only. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. • Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed. • Answers phones and directs calls. • Organizes and puts together client files. • Ensures all information is up to date and current in all clients’ files: phone numbers, addresses, releases, insurances, etc. • Accurately files all material in clients’ files. • Coordinates meetings and schedules client appointments. • Processes billing and prints out invoices to be sent to state agencies. • May assist front-staff with Medicaid verification each month. • Maintain HIPPA and client confidentiality at all times. • Regular and consistent attendance for the assigned work schedule is essential. Benefits: Health Insurance offered Free Dental Insurance for employee Free Vision Insurance for employee 401(K) with employer matching (4%) Free Life Insurance while employed Long Term Disability offered while employed Paid Time Off (PTO)-can accumulate and roll over up to 240 hrs Sick Leave Holidays (11) License Reimbursement Employee Assistance Program On-Line Smart Dollar Budget Bilingual/Spanish speaker incentive Employee covered under agency liability insurance TeleNet-Cell phone discounts

Responsibilities

The support staff is responsible for greeting clients, managing phone inquiries, and maintaining accurate client files including insurance and contact information. They also handle scheduling, billing processes, and ensure HIPAA compliance within the office.