Full Time Team Member - The UPS Store #5032 - 16238 Ranch Road 620 N Ste F, at Global Aviation
Austin, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

15.0

Posted On

12 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Shipping, Retail Sales, Computer Skills, Microsoft Office, Adobe Suites, Point-of-sale Systems, Communication, Math, Problem Solving, Organization, Time Management

Industry

Description
Looking for friendly, hard-working team members to ship packages, process amazon returns, sort mail, and more! Starts at $15/hr. 35-40 hours per week. Weekend availability is a plus! Serving Cat Hollow and surrounding neighborhoods. The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES           * Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to learn all product and service offerings, alternative solutions, and industry trends * Operates all equipment, software, and devices in an expert fashion and is willing to teach others * Maintains a clean, organized, and safe working environment * Performs other duties as assigned QUALIFICATIONS             * High school diploma or GED required * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Strong verbal and written communication skills, including spelling and math * Prompt, reliable, and responsible * Able to lift 40+ pounds
Responsibilities
The associate provides world-class customer service by processing shipments, operating retail equipment, and managing customer inquiries. They are responsible for maintaining a clean, organized environment and learning all product and service offerings.
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