Full Time Tech Specialist, Google Store Retail Oakbrook at Acosta Sales Marketing
Oak Brook, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

26.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Troubleshooting, Diagnosis, Product Setup, Queue Management, Resource Prioritization, Escalation Resolution, Fast-Paced Environment

Industry

Retail

Description
The Full-Time Google Tech Specialist will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain potential solutions to all knowledge levels including soft pass off to alternative support solutions in Google's newest retail store. The Tech Specialist will provide assistance for customer product post-sale set up support, manage customer queues, prioritize resources and resolve customer escalations in a fast-paced environment. Pay Range: $23.00 - $26.00 per hour

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
The Tech Specialist will assess customer support needs and troubleshoot or diagnose issues. They will also manage customer queues and resolve escalations in a fast-paced environment.
Loading...