Full-time Unit Secretary at Grace Cottage Family Health Hospital

Townshend, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Computer Skills, Patient Registration, Clerical Support, Emergency Response, Office Equipment Management, Insurance Processing, Data Entry, Communication Skills, Organizational Skills

Industry

Hospitals and Health Care

Description

Description Position Summary: The Unit Secretary answers incoming calls and greets patients and visitors arriving at the Hospital. Directs calls, patients and visitors to their destination in a friendly and helpful manner. Alerts ER RN of patients arriving for emergency care. Registers ER patients and Inpatients following approved Hospital procedures obtaining required information. Functions as clerical support for the Inpatient Unit. Qualifications: Education/ Experience: High school graduate or equivalent. Current BLS certification. Other Requirements: Excellent computer and customer service skills. Maintains regulatory requirements, including all state and federal Maintains and ensures patient confidentiality at all times Requirements Essential Functions Of The Position: Greet and assist all visitors and patients at the main entrance; provide directions and notify departments of arrivals. Answer and route incoming calls professionally; take accurate messages. Notify ER staff of incoming emergency or outpatient patients and respond appropriately to urgent situations. Register ER and inpatient admissions, ensuring accurate demographic and insurance entry; obtain insurance copies and patient signatures when possible. Prepare admission paperwork, charts, wristbands, face sheets, labels, and required forms; maintain adequate supplies. Review prior-day admissions and registrations, ensuring all signatures are complete and missing information is obtained. Enter physician orders for tests/treatments and notify departments as needed; scan/fax medication orders to Pharmacy. Schedule referrals, appointments, transportation, and assist with ER transfers, including records and ambulance arrangements. Maintain accurate bed lists, pre-admit expected patients, file reports, update census/staffing sheets, and support Outpatient Registration during breaks. Use all office equipment competently, manage office supply inventory, and stay productive during slow periods. Why Grace Cottage? Grace Cottage has been voted “Best Place To Work,” in the Brattleboro Reformers Readers’ Choice Award since 2019. We are also included in the Vermont Biz Magazines 2023 - 2025 Best Places To Work in Vermont! How We Support You: Rich Medical, Dental and Vision Insurance 401(k) with matching Life And Disability Insurance Loan Reimbursement Tuition Reimbursement Generous Earned Time Off Package Responsive Employee Assistance Program Wellness Motivations And Incentives

Responsibilities

The Unit Secretary greets and assists patients and visitors, directing them to their destinations and managing incoming calls. They also register patients, prepare admission paperwork, and provide clerical support for the Inpatient Unit.