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Fun Center Supervisor at Boomtown Casino

Verdi, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

17.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Staff Training, Operational Management, Conflict Resolution, Scheduling, Safety Protocol Enforcement, Cash Handling, Organization, Mentoring

Industry

Gambling Facilities and Casinos

Description

Description At Boomtown, taking care of our team is a MUST! We offer a very competitive benefits package including health, dental, vision, life and PTO. In addition to the “basics”, team members get 50 cents off the gallon at the Boomtown Chevron, food, beverage and retail discounts, free concert tickets, and fun FREE activities for team members and their families, just to name a few. Also, if traveling is on your list of things to do, we offer Best Western hotel discounts that can be used at all participating Best Western’s around the world! Responsibilities: - Supervise and manage the daily operations of the floor - Ensure excellent customer service and guest satisfaction - Train and mentor floor staff on company policies and procedures - Monitor and maintain cleanliness and organization of the floor area - Handle customer inquiries, complaints, and requests in a professional manner - Collaborate with other departments to ensure smooth operations - Assist with scheduling and staffing needs - Implement and enforce safety protocols and procedures Requirements Requirements: - Previous experience in hospitality or related field preferred - Experience working with children is desirable - Ability to handle high-pressure situations with calmness and professionalism - Excellent leadership and organizational skills Ability to stand/walk for 8 hours Ability to lift/push up to 50 lbs. Desire to learn arcade operations Must be able to work weekends Previous supervisor experience preferred Previous cash handling required Guest service experience a plus

Responsibilities

Supervise daily floor operations to ensure guest satisfaction and maintain cleanliness and organization. Train staff on company policies and collaborate with other departments to ensure smooth operational flow.