Functional Analyst

at  Macewan University

ABOUT US

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

OPPORTUNITY

MacEwan University is seeking a Functional Analyst for a full-time continuing opportunity with our HR Information Systems and Reporting department. Reporting to the Senior Manager, you will act as a functional expert in the implementation, upgrade, support and sustainment of PeopleSoft HCM, Student Course Feedback Survey and other HR systems. Focusing on Tier 2 support, you will investigate and resolve issues and respond to user requests for support regarding data integrity and audit, system functionality, user access, reporting, eliciting user requirements, conducting data analysis, user acceptance testing and preparing system documentation and training.

Key responsibilities include:

• Maintaining a solid working knowledge of the PeopleSoft Human Capital Management (HCM) system, Student Course Feedback Survey and other HR systems including, but not limited to MacEwan forms, Code of Conduct, MacEwan ticketing system, and Power BI, to effectively utilize their capabilities;
• Assisting users with front-end activities and back-end configuration, processing operational requests and analyzing system issues, recommending system solutions, conducting mass updates as needed;
• Supporting the Student Course Feedback Survey by scheduling course evaluations, validating course evaluation data and managing relationships within the system, managing timelines, disseminating evaluations and troubleshooting software performance, and developing data collection tools for measuring faculty and program outcomes;
• Conducting user training and supports system functionality inquiries;
• Extracting data from HR Systems by designing and developing SQL scripts or PeopleSoft (PS) queries to generate regular and ad-hoc reporting;
• Processing regular operational security requests and related troubleshooting;
• Providing advice on the use of PeopleSoft to support business and user requirements;
• Conducting a comprehensive analysis of user requirements and preparing clear and complete documentation to formalize the business requirements;
• Preparing test documentation, conducting user acceptance testing and reporting test findings for approval prior to implementation;
• Creating, reviewing and maintaining PeopleSoft HCM-related training materials, system and process documentation, user guides and reference documents for users and the HR team;
• Supporting testing during updates and enhancements to the PeopleSoft platform;
• Collaborating with functional and technical staff from Information Technology to support application upgrades; and
• Collaborating with stakeholders on the implementation of new initiatives.

SKILLS

You will have:

• Excellent analytical skills;
• Strong organizational and time management skills, with a proven ability to work well under pressure and meet deadlines;
• Problem solving skills, with keen attention to detail;
• Excellent verbal and written communication skills, with a commitment to customer service;
• The ability to effectively work both independently and in a collaborative team setting;
• The ability to adapt to varied work assignments and system requirements; and
• The ability to work with sensitive information while maintaining confidentiality.

QUALIFICATIONS

• A minimum of a degree in Business, Computing Science or a related discipline.
• A minimum of 5 years related experience, working with PeopleSoft HCM core modules, user security administration SQL scripting and query development.
• Experience in a post-secondary institution is considered an asset.
• An equivalent combination of education and experience may be considered.

• Maintaining a solid working knowledge of the PeopleSoft Human Capital Management (HCM) system, Student Course Feedback Survey and other HR systems including, but not limited to MacEwan forms, Code of Conduct, MacEwan ticketing system, and Power BI, to effectively utilize their capabilities;
• Assisting users with front-end activities and back-end configuration, processing operational requests and analyzing system issues, recommending system solutions, conducting mass updates as needed;
• Supporting the Student Course Feedback Survey by scheduling course evaluations, validating course evaluation data and managing relationships within the system, managing timelines, disseminating evaluations and troubleshooting software performance, and developing data collection tools for measuring faculty and program outcomes;
• Conducting user training and supports system functionality inquiries;
• Extracting data from HR Systems by designing and developing SQL scripts or PeopleSoft (PS) queries to generate regular and ad-hoc reporting;
• Processing regular operational security requests and related troubleshooting;
• Providing advice on the use of PeopleSoft to support business and user requirements;
• Conducting a comprehensive analysis of user requirements and preparing clear and complete documentation to formalize the business requirements;
• Preparing test documentation, conducting user acceptance testing and reporting test findings for approval prior to implementation;
• Creating, reviewing and maintaining PeopleSoft HCM-related training materials, system and process documentation, user guides and reference documents for users and the HR team;
• Supporting testing during updates and enhancements to the PeopleSoft platform;
• Collaborating with functional and technical staff from Information Technology to support application upgrades; and
• Collaborating with stakeholders on the implementation of new initiatives