PURPOSE AND SCOPE:
Lead a diverse team for providing support in all aspects of communication. This position is in support of the Air Force Contract Augmentation Program (AFCAP) and is located at Ascension Island Auxiliary Airfield (AAAF).
ESSENTIAL RESPONSIBILITIES:
- Provide technical services required to maintain, operate, and support unclassified and classified and standalone/closed communication systems.
- Provide on-site physical survey and engineering support to include attending meetings, design reviews and as needed design rework.
- Provide communication system planning, engineering support, project management and configuration management.
- Develop, input, maintain, and make available to Government Communication and Air Force IT assets’ configuration management records, CIPS/CVC (CIPS Visualization Component) records, and historical records IAW T.O. 00-33A-1001, T.O. 00-33D-3004, T.O. 00-33A-3005 and applicable directives.
- Comply with all Communication and Computer Systems Installation Records (CSIR) documentation for all communication systems using CIPS/CVC or Government approved replacement.
- Maintain communication records, including creation of initial drawings, for all communications and information cables, termination equipment, and end-item equipment.
- Ensure all communication systems are Security Technical Implementation Guide (STIG) compliant.
- Support the resolution of Negligent Discharge of Classified Information (formerly known as Classified Message Incident) IAW TASKORD 2017-030-003D and follow-on documentation.
- Support IA Audit or Inspector General inspections activities as directed by the Government, as well as any Government investigation of suspected wrongful use of U.S. Government computer assets.
- Immediately report any actions which result in or upon discovery of an unauthorized system access, denial of service, loss of data, loss of system or data integrity, or disclosure of sensitive information to the SLD 45 Cybersecurity office.
- Ensure personnel with elevated (administrative) privileges accessing DoD information systems have and maintain the proper and current information assurance certification to perform cybersecurity functions IAW DoDI 8500.01 and AFMAN 17-1303.
- Support and document compliance with security requirements for additional equipment connecting to the communication networks and report associated risks.
- Conduct annual information technology security reviews IAW: FISMA and Title III of the Electronic Government (e-Gov) Act of 2002.
- Conduct tests on contingency plans and security controls.
- Ensure personnel performing Cybersecurity or IA functions shall have proper certifications and provide documentation to the Government upon request.
- Utilize Government standard desktop configuration and approved software in the development, maintenance, and operations of the unclassified and classified networks.
- Report any actions which result in unauthorized system access, denial of service, loss of data, loss of system or data integrity, or disclosure of sensitive information immediately upon discovery to the appointed Cybersecurity Liaison IAW AFI 17-130.
- Perform Property Custodian (PC) duties for all GFE IT assets IAW DAFMAN 17-1203 (CDRL A016).
- Shall be available during normal duty hours and launch operations to support communication customer support activities.
- Provide recommendations and propose criteria to define the nature of problems, for example: routine through critical (VIP and work stoppage) and submit a table with the definition of the problem categories, including a resolution timeline for each category to the Government.
- Perform Information Dissemination Management.
- Provide customer services to base-level users and Customer Support Associates to serve as focal points for network, to include Air Force IT services and problem resolution.
- Provide situational awareness and visibility of the base-level Command, Control, Communications, and Computers (C4) systems.
- Provide flexible and scalable levels of service for Functional System Administrators (FSA), CSAs and users for Air Force IT services.
- Act as the single point of entry for communication network monitoring, problem resolution and reporting.
- Develop, perform and report inspections of the communication hardware and software IAW T.O. 00-33A-1001, AFI 17-130, and applicable directives.
- Look for ways to improve the service and/or minimizing the cost of Commercial Internet where possible.
- Prepare C&A package inputs as requested by the Government IAW DoDI 8510.01 and DoDI 8500.02 to assist the Government with maintaining accreditation.
- Perform PMI on voice equipment IAW T.O. 00-33A-1001 Paragraph 5 (or current version).
- Perform preventive maintenance inspections IAW T.O. 00-33A-1001.
- Maintain telephone records.
- Operate and maintain VTC systems to support meetings and conferences as directed by the Government with zero (0) discrepancies.
- Coordinate all configuration modifications and changes with the respective Wing Communications Configuration Control Board.
- Provide 24/7 response and corrective actions for all network outages and degradations of service and notify the COR(s) immediately upon discovery of network outage and restoration.
- Maintain and administer network (voice, video and data) management, planning and circuit databases, records and forms.
- Interpret sketches and layout drawings for installation of distribution systems.
- Perform Communications-Computer Systems (C-CS) control facility quality assurance evaluations to include direction and making operational adjustments to C-CS equipment.
- Maintain circuit line record cards (CLRC) in CIPS/CVC and document requirements and cross-reference to source document (CIPS/CVC), if available.
- Perform assessments, surveys, engineering support, installations, replacements (scheduled and unscheduled), troubleshooting, ticket escalation, outage resolution, maintain, operate and support of all the virtual and physical hardware and software infrastructure of the Communication and Air Force Information Networks assets.
- Develop and maintain all systems, applications, security and network configurations by troubleshooting server and network performance issues to resolve problems.
- Adhere to, maintain, and update the site-specific Local Restoral Plan (LRP) and Continuity of Operations Plan (COP) for NCC managed systems, at least annually or when changes are identified.
- Test the LRP and COP quarterly to ensure that operational capability is confirmed with zero discrepancies allowed.
- Ensure outlined compliance standards are accomplished for communications infrastructure modified and/or installed.
- Perform O&M services and other services for the Base Distribution System (BDS) and be available 24/7, including all holidays.
- Coordinate and provide cable installation and maintenance for Air Force and DoD customers and Government owned and leased facilities IAW UFC and UFGS, TIA/EIA standards.
- Install, maintain and document inside and outside cable plants in CIPS/CVC or current Government system for communication systems and facilities IAW T.O. 00-33A-1001, UFC 3-580-01 Telecommunications Interior Infrastructure Planning and Design.
- Perform PMI on communication infrastructure IAW T.O. 00-33A-1001 Paragraph 5 and 11 (or current version).
- Operate, maintain, survey, design, install, relocate, sustain, remove and dispose of communication antenna systems and associated equipment on the ER.
- Operate and maintain the Alarm, Warning, Notification, Access Control and Video Systems.
OTHER RESPONSIBILITIES
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.
This position is pending contract award.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters