In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
Radiometer is launching a strategic business program, called DARWIN, to replace current ways of working and outdated business applications with new globally aligned processes, policies, and data as well as introduction a new modern application landscape with two critical components; Microsoft Dynamics 365FO and PROS Configure Price Quote. Over the course of 2024 we have onboarded 15 new Radiometer associates, as well as partnered up with best-in-class partners, to deliver on an ambitious program roadmap.
So, if you want to join a fast-paced program and can see yourself being part of the newly established team that will be creating the foundation for how Radiometer will operate the next 10+ years, while also having the chance to travel and experience the multicultural world of Radiometers 30+ locations around the globe - read on.
We are looking for a Functional Consultant with a primary focus on Customer Service with emphasis on Sales Order Management, Price and Discount Handling, and EDI for Inbound Orders/Order Confirmation. The Functional Consultant in Radiometer is responsible for ensuring that the standard Radiometer processes within a specific area are supported in the best possible way and rolled out to all our 30+ Sales sites across the globe. The primary application for these roles will be Microsoft Dynamics 365FO.
This position is part of the DARWIN program with an onsite location in Brønshøj. You will be a part of a team reporting to the Program Director.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• A bachelor’s degree or higher.
• 3+ years as Functional Consultant or equivalent working with Microsoft Dynamics 365FO focusing on Customer Service processes and functionality.
• 2+ years of experience working in global enterprise programs implementing Microsoft Dynamics 365FO.

IT WOULD BE A PLUS IF YOU ALSO POSSESS PREVIOUS EXPERIENCE IN:

• Working with ERP systems within a regulated industry and are familiar with GxP.
• Been part of a template build team or Continuous Improvement team in a global organization.
• Working with Billing Schedule functionality, preferably the ISV from Binary Stream.
• Working with EDI, preferably the ISV Connectivity Studio from Steadean/To-Increase.

• Be part of the team creating, maintaining and keeping the new global Radiometer Business System Platform relevant, centered around Microsoft Dynamics 365FO and PROS Configure Price Quote.
• Work closely together with the Business Process Manager, business stakeholders and other Functional Consultants for Customer Service on understanding the business processes and functional requirements.
• Work closely together with Functional Solution Architect and the other Functional Consultants on designing the best possible solutions to support business requirements.
• Be empowered to drive and manage the deliveries within the Customer Service functional track across change requests, bugs, testing, project work, and 3rd level support.
• Own the continuous improvement pipeline for the Customer Service area as part of the global continuous improvements team working closely together with the Implementation teams and the Sales Sites already on the DARWIN platform.