Our purpose
At Datacom, we connect people and technology to tackle challenges, create opportunities, and uncover new possibilities for the communities we serve.
Our team
We offer a path to align your career with your lifestyle! As our Dynamics 365 CE team expands, we are creating exciting opportunities for professionals throughout New Zealand. With over 10 years of experience implementing CRM systems for both local and international clients, we boast a knowledgeable and capable team in this space.
About the Role
As the Functional Lead for Dynamics 365 CE, this is an exciting line management role where you will leverage your hands-on experience to spearhead the implementation of Dynamics 365 CE solutions, ensuring they meet our customers’ strategic goals. Your role involves engaging directly with customers understanding their needs, and offering tailored solutions. You will collaborate closely with cross-functional teams, participating in pre-sales activities and serving as a subject matter expert in bid engagements.

What you’ll do

• Lead the implementation of Dynamics 365 CE solutions for high-profile clients while fostering strong, trustworthy relationships.
• Conduct business analysis, design solutions, and facilitate client workshops.
• Manage the team, mentor and guide other team members in their professional development.
• Configure Dynamics 365 CE products to align with client needs.
• Provide post-implementation support to ensure ongoing client satisfaction and system optimization.

What you’ll bring
The successful candidate for this role will be seen as an expert in their field and will have demonstrated experience and success in a similar, client facing role.

• Lead the implementation of Dynamics 365 CE solutions for high-profile clients while fostering strong, trustworthy relationships.
• Conduct business analysis, design solutions, and facilitate client workshops.
• Manage the team, mentor and guide other team members in their professional development.
• Configure Dynamics 365 CE products to align with client needs.
• Provide post-implementation support to ensure ongoing client satisfaction and system optimization