Duties and Responsibilities

Under the direction of the Program Manager, SAP HCM/Payroll Business Support, the successful candidate will:

• Act as a liaison between technology teams and business units.
• Be the SAP techno-functional expert and lead for designing and implementing solutions in SAP Payroll Portfolio including required integrations within SAP portfolio and other third-party applications/systems.
• Lead, prioritize and follow up with issues to ensure resolution.
• Provide functional guidance, coach and mentor SAP HCM and Payroll Functional Specialists in the team.
• Lead, blueprint, and design solutions to plan for eventual migration and transition to SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) to meet new and future business requirements.
• Collaborate with multiple stakeholders to conduct business process analysis, demos/prototypes, testing, system cutover, documentation, and training of system functionality.
• Analyse and document current state and future state business processes including assessing impact on existing solutions.
• Transform user requirements to program specifications and communicate effectively with functional specialists, developers, and business users throughout the process.
• Identify system/business impacts for implementation of new functionality and SAP HR Support Packs including developing robust regression test plans.
• Provide third-level support for troubleshooting and responding to support incidents.
• Develop and implement change management strategies to enable corporate adoption of the new SAP solutions.
• Provide input on emerging technologies and participate in development of technology plan and SAP HCM roadmap for the City.
• Lead Work Requests, upgrade, and minor SAP Payroll projects.
• Contribute preliminary estimates of resource requirements and technology costs for development of business cases for major projects and work with stakeholders to build business cases.
• Maintain communication with user groups including leading user meetings to identify issues and opportunities for improvement.
• Comply with all Information Technology service levels, change and version control, systems development methodology, standards, policies, audit, and financial controls.
• Perform other related duties as assigned.
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Skills And Qualifications

• Post-secondary education in the field of Human Resources Management, Business or in a related discipline
• Minimum of 5 years of experience in designing and implementing SAP Payroll and Time Management solutions.
• Certification in SAP Payroll / SuccessFactors Employee Central / SuccessFactors Employee Central Payroll is required.
• Demonstrated experience in SAP SuccessFactors Employee Central / Employee Central Payroll / Time Tracking including data conversion, testing and functional/technical integrations and configuring replication for Employee Central Payroll.
• Demonstrated hands-on experience in configuring, analyzing, and supporting SAP Payroll and Time Management including configuring schema rules, system configurations for Collective Agreements (unions), DME,
• Payroll Taxation, Pension calculations, Time Recording, Time Evaluation and ESS-MSS/Fiori Apps.
• Extensive experience in mapping business processes and translating business requirements into design deliverables for implementing effective SAP Payroll solutions and advising impact on Payroll and Pension processes.
• Expertise in analysing, troubleshooting, and sustainment of SAP Payroll, Pension, and Time Management solutions including integrations with Finance and Third-Party vendors and providing third-level support and recommending process improvements.
• In depth knowledge of HR management and Payroll policies, procedures, and administrative functions.
• Exceptional verbal and written communication and interpersonal skills with an emphasis on customer service and ability to work with a diverse group of stakeholders and senior level management.
• Excellent organizational, analytical, decision-making, and problem-solving skills.
• Ability to maintain confidentiality of information and capable of working independently and in a team environment.
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