Funding Officer & Onboarding at Trade Quo Global Ltd

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

8500.0

Posted On

19 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description

Responsibilities:Process client funding transactions with efficiency and accuracy, ensuring timely completion.
Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.
Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.
Maintain up-to-date records of client transactions, funding requests, and associated documentation.
Contribute to the development and implementation of improved funding processes and procedures, aiming to enhance efficiency and customer satisfaction.
Collaborate with the Sales and Support teams to identify opportunities for client acquisition and retention through competitive funding options.
Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's financial transactions.
Conduct the payment process, accurately processing payments associated with the company's financial transactions.
Carry out reporting procedures, preparing various financial reports for the company.

Requirements:Bachelor’s degree in finance, Accounting, Economics, or a related field (or equivalent work experience).
Proven experience in a similar role within the Forex or financial services industry.
Strong knowledge of financial markets and Forex trading.
Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
Excellent attention to detail and accuracy in processing financial transactions.
Solid understanding of regulatory compliance requirements within the financial industry.
Exceptional organizational and time management skills.
Proficiency in using financial software and platforms.
Excellent written and verbal communication skills.
Ability to work effectively both independently and as part of a team.
High ethical standards and the ability to handle sensitive financial information with confidentiality.

*Due to the high volume of applications, only shortlisted candidates will be contacted. We truly appreciate your interest and understanding.

Responsibilities

Key ResponsibilitiesTo ensure thorough checking of all customer transaction received for processing.
To check if documents are missing or require clarifications for any modality within the transaction documents.
To ensure system entry, swift transmission (if any) & customer advice without any errors and in line with the transaction approval and bank’s policy.
Correct any variances spotted in daily / weekly recording system, lose control of the system to maintain accurate reconciliation of the accounts.
To provide High level of services and prepare the required MIS reports.
To liaise with other Units for trouble shooting and managing smooth BAU
Ensure delivery and accuracy of transactions processed, receipt of reports and reporting made as per agreed Service Level Agreements.
To ensure complete filing and updation of records at all times for easy retrieval from the archives.
To ensure business confidentiality of products and processes
All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager.
EducationMinimum Bachelor's DegreeWork ExperienceMinimum 3 - 4 Years banking experience