SUPPORTING THOSE AFFECTED BY CANCER IN AN EMPATHIC AND APPROPRIATE MANNER

Ensure all clients/visitors are met and greeted in person
Ensure courteous and welcoming reception is provided for all visitors to the centre
Deal sensitively with telephone enquiries
Maintain confidentiality at all times
The job description is not exhaustive and will be reviewed from time to time with the post holder and amended to suit the changing needs of Romsey Cancer Support Centre (Jane Scarth House).

SKILLS AND EXPERIENCE REQUIRED

The following cover a range of skills and experiences, all of which we consider important for the successful post holder. We have not listed them as essential or desirable as we wish to encourage applications from individuals with a wide range of experiences/backgrounds and a willingness to learn new skills. Please use this indicative list to assist you in your application. For this, applicants invited for interview we will be using these topics as a basis for our questions.
· Experience working within charity sector or within smaller organisations
· Event management/organisation skills
· Preferred experience of writing and submitting and stewarding grant applications
· Experience or interest in working within an oncology setting
· Strong administrative skills
· Experience working with volunteers
· Good level of written communication skills
· IT skills (Word, Excel, Outlook) and to include use of social media channels
· Awareness/ experience of client confidentiality
· Public Speaking Experience

OBJECTIVES OF THE ROLE

Provide assistance with new Fundraising Campaigns, Events and promote the charity with local organisations. Research, write and manage new grant applications with support of Centre Manager. Work closely with Centre Manager to update and present to network of healthcare professionals. Attend events throughout the year. Provide office support and cover as required by Centre Manager.