TECHNICAL KNOWLEDGE (E = ESSENTIAL, D = DESIRED)

· Proficiency in CRM software (Salesforce) (E)
· Proficiency in using fundraising events platforms (Enthuse) (D)

QUALIFICATIONS REQUIRED

· Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

EXPERIENCE REQUIRED

· Relevant experience in delivering and attending events
· Experience of building excellent relationships with participants
· Experience of creating and implementing participant journeys

· Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
· Steward participants based on their supporter journey. To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey.
· Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
· Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event.
· Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications.
· To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
· Ensure that all bookings are invoiced, and payment received.
· Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
· Update webpages relating to our Fundraising events with current content.
· Identify and capture inspiring stories from our event participants to share across our media and digital channels.